Operations Team Lead - Full Time - Crabtree Mall

Essential Functions:
Perform the operational process and support operations functions related to inventory control such as accepting truck manifests returns to vendor transfers mail outs/delivery store supplies ordering and model best practices
Plan ahead and properly prep receiving area for expected merchandise
Prep whiteboard communications with manifest information and other needed items
Assign associate roles during the receiving (unload and sort) merchandise processing/prepping and stocking process and ensure that they completely understand each of their functions
Maintain the cleanliness and organizational standards for the receiving area and stockroom
Develop and work from a daily prioritized workload plan
Process transfers returns to vendors (RTV) damages and mark out of stock (MOS) merchandise in partnership with Asset Protection.
Lead the maintenance tasks including light bulb replacement ceiling tile replacement and replacing sales floor and maintenance supplies.
Bail cardboard and prepare plastic for recycling.
Ensure the cleanliness of the sales floor and the receiving area following processing on truck days.
Housekeeping includes being responsible for the cleanliness of the facility specifically the restrooms associate lounge and office areas. (Note: if applicable specific stores may have 3rd party cleaning service)
Maintaining a safe shopping and working environment
Support the Omni functions in the store including picking packing and shipping customer orders
Open and close the store including weekends
Approve select point of sale transactions such as returns and voids.
Resolve customer service issues as needed.
Understand and be able to use all building operating systems

Education / Experience Requirements:
Position Contribution Level: Intermediate Level

Minimum Education & Experience:
High School Diploma or GED equivalent
Read and speak English
Ability to read and adhere to all policy and procedure manuals

Preferred Education & Experience:
Retail Operations Experience

Physical Requirements:
Must be able to lift between 10 lbs to 72 lbs at floor level and/or team lift when necessary
Ability to push or pull 100 lbs to 500 lbs carts to sales floor
Ability to operate a computer
Ability to work unsupervised
Ability to stand for long periods of time
Ability to push / pull receiving equipment weighing up to 500 lbs such as rolling flats zracks and pallet jacks

Reporting Relationships:
Supervisor: Operations Team Manager Merchandise Team Manager or Assistant Store ManagerMerchandising

Accessibility Guidelines:
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We are an Equal Opportunity Employer:
We treat all our associates and candidates as equals. We require all associates and managers to do so too and comply with employment laws and regulations. All personnel actions are conducted in the spirit of equal employment. We are committed to recruit train promote and retain associates without regard to race color religion gender gender identification and expression national origin marital status age disability genetic information military status sexual orientation or any other characteristic protected by applicable local state or federal laws.