Strategic Relationships Lead
Strategic Relationships Lead
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$ 122000 - 203000
1 Vacancy
Job Description
Job Family:
Digital Consulting
Travel Required:
Clearance Required:
We are seeking a highly skilled and motivated Strategic Relationships Lead to join our team. The ideal candidate will be responsible for supporting relationship discussions with strategic partners creating a structured approach to manage quality and delivery expectations and facilitating alignment between roadmaps. This role requires excellent communication skills strategic thinking and the ability to manage risks and issues effectively.
What you will do:
- Support relationship discussions with key strategic partners to ensure alignment quality of delivery and collaboration.
- Create a structured approach define clear expectations with metrics and establish a regular cadence to manage quality expectations from customers in the loan servicing field.
- Develop a joint Quality/Acceptance Scorecard to measure and report on the solutions functional coverage and compliance capabilities.
- Facilitate alignment between strategic partners and customer roadmaps to ensure cohesive planning and execution.
- Conduct executive checkpoints to review risks and issues ensuring timely resolution and mitigation.
- Focus on delivery costs business case alignment and joint outcomes through strategic partnerships.
What you will need:
- US Citizenship is required
- A Bachelors degree is required
- Minimum SEVEN (7) years of experience in managing strategic relationships partnerships with SaaS solution providers or a related field. Experience in working with toptier commercial consulting firms in financial industry is highly desirable
- Experience with Loan servicing (Mortgage Student loans) platforms (e.g. ICE MSP Sagent) and regulatory compliance processes is highly desirable
- Proficiency in developing and implementing quality metrics and scorecards. Strong analytical and problemsolving skills are essential
- Excellent communication and interpersonal skills with the ability to present technical and business information to a general audience
- Experience in project management including the ability to manage multiple tasks and projects simultaneously. Familiarity with program RAID logs and risk management is a plus
- Strategic thinking and problemsolving abilities.
What would be nice to have:
- Certifications: Relevant certifications such as PMP (Project Management Professional) Certified Mortgage Processor or Six Sigma
- Masters degree
What We Offer:
Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical Rx Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
ShortTerm & LongTerm Disability
Tuition Reimbursement Personal Development Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care Hospital Indemnity Accident Insurance Legal Assistance and ID theft protection etc.)
Position may be eligible for a discretionary variable incentive bonus
About Guidehouse
Guidehouse is an Equal Opportunity EmployerProtected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @ or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouses Ethics Hotline. If you want to check the validity of correspondence you have received please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicants dealings with unauthorized third parties.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Employment Type
Full-Time
