Repair Technician
Repair Technician
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Job Description
Why Join Us
At Tobii Dynavox we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves connect with the world and pursue independence whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox youll become part of a team that spans the globe with offices in the US Sweden France the UK China and beyond.
To learn more about what we make possible meet some of our customers or take a look at some of our solutions.
As our Repair Technician youll be part of our Production & Logistics team responsible for diagnosing and repairing our assistive tech devices.
This handson role involves hardware troubleshooting component replacement and ensuring every device meets our high standards for quality and safety. Youll work closely with colleagues in Technical Support Quality and Supply Chain to ensure that repaired units are returned to users in reliable working condition.
If youre a problem solver who takes ownership enjoys working both collaboratively and independently and thrives in a fastpaced environment this is a great opportunity for you!
Please note: This is a fulltimeonsite role at our office which includes our warehouse in Stockholm city.
In this role you will:
Troubleshoot malfunctioning products and components identifyingroot causes.
Disassemble and assemble of products and accessories.
Replace malfunctioning components inside products.
Solder and desolder components inside products.
Perform modifications and reworks on products.
Conduct tests to verify operational performance of products/components.
Maintain and perform inventory of spare parts stock.
Keep record of the work and used spare parts in our ERP system (Microsoft Dynamics).
Manage configurations and perform device deployments.
Prepare repair estimates.
Collaborate with Technical Support team to resolve potential issues.
What Were Looking For:
We are looking for someone that has:
24 years of experience in repair service or technical support roles preferably in a hardwarerelated field such as medical devices.
Solid understanding ofhardware diagnostics and device repair is necessary.
Basic soldering skills or componentlevel repair knowledgeis appreciated
Familiarity withESDsafe work environments and handling sensitive electronics is necessary.
Fluency in English both written and spoken is necessary.
Strongorganizational skills and ability to follow a structured repair processes are necessary.
Attention to detail and ability to follow documentation and instructions precisely.
Familiarity with Microsoft Office (Outlook Excel etc.) is to ticketing and ERP systems such as Microsoft Dynamics and Salesforce is a plus.
Our Values:
At Tobii Dynavox our mission guides what we do and our values guide us in how we do it. Across the organization we are committed to being Collaborative Considerate Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity we continuously challenge the status quo to create meaningful customerfocused solutions for our customers.
What We Offer:
At Tobii Dynavox we believe in empowering individuals including our employees to reach their full potential. Heres what makes us unique:
- PurposeDriven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day your work makes a meaningful and concrete impact.
- Yes and... Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you dont have to choose between personal and professional goals.
- Growth and Development: Whether youre advancing your skills or growing your career we invest in your future with training learning opportunities and internal growth paths.
- Inclusive and Supportive Culture: Work in a collaborative caring environment where diversity and individuality are valued. Youll feel connected to both your team and our global community.
- A Global Leader with Heart: Be part of an innovative forwardthinking company that combines experience and cuttingedge solutions with a mission to change lives.
Required Experience:
IC
Employment Type
Full-Time
