Centre Sales - Holiday Sales Support Team Leader - HS5
Centre Sales - Holiday Sales Support Team Leader - HS5
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Salary Not Disclosed
1 Vacancy
Job Description
Are you a performancedriven team leader with a passion for sales and customer serviceJoin Parkdean Resorts as a Holiday Sales and Support Team Leader and play a pivotal role in driving revenue delivering exceptional service and coaching a highperforming contact centre team to success!
So why Parkdean Resorts
Well besides the oneofakind team culture stunning locations across the UK and the chance to work with the UKs largest holiday park organisation we can offer:
- Youre never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30% available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms weve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks people and planet is a natural component of the way we do business. We celebrate our people communities and natural environment enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Driving sales across holiday hire touring subletting extras and more.
- Monitoring team KPIs and coaching to consistently exceed targets.
- Leading outbound and revenuegenerating campaigns to maximise booking potential.
- Handling escalated customer issues with confidence and care.
- Recruiting training and developing team members for longterm success.
- Reporting regularly on team performance and recommending improvements.
- Collaborating with Parks and internal departments to align goals and resolve issues.
- Supporting daytoday operations and stepping in during peak periods.
Some of the skills and experience were looking for...
Were looking for a natural motivator with:
- Proven leadership experience in a contact centre sales or customer service environment.
- Strong commercial awareness and a resultsfocused mindset.
- Excellent communication and coaching skills.
- A calm solutionoriented approach to resolving customer and team challenges.
- Techsavviness with CRM/booking systems (training provided).
- A flexible proactive and teamfocused attitude.
Other details
- Pay TypeSalary
- Employment IndicatorEstablished
- Hiring Rate31037.58
Employment Type
Full-Time
