Senior Software Engineer, Frontend (Berlin)
Senior Software Engineer, Frontend (Berlin)
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Job Description
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices automate conversations and inefficient processes and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab Crestas cofounder and chairman is the German Sebastian Thrun the genius behind Google X Waymo Udacity and more. Our leadership also includes CEO Ping Wu the cofounder of Google Contact Center AI and Vertex AI platform Tim Shi an early member of Open AI.
Weve assembled a worldclass team of AI and ML experts gotomarket leaders and toptier investors including Andreessen Horowitz Greylock Partners Sequoia and former AT&T CEO John Donovan. Our valued customers include brands like Intuit Cox Communications Hilton and Carmax and weve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.
Join us on this thrilling journey to revolutionize the contact center workforce with AI. The future of work is here and its at Cresta.
About the role:
As a Senior fullstack engineer with a frontend focus you will be at the forefront of shaping the future of customer engagement! As we work towards our vision youll be instrumental in delivering timely actionable insights that drive business growth from day one. Were building a stateoftheart Customer Data Platform visualizing relevant insights for businesses postonboarding and guiding customer engagement across all touchpoints. Be part of the team thats redefining the way businesses connect with their customers!
Responsibilities:
- Work with the product manager and UX designer to define and detail the product requirements
- Define software architecture and design matching the requirements
- Write and push highquality code efficiently for the frontend (and backend)
- Apply synchronous and asynchronous design patterns
- Scale distributed applications
- Identify and leverage opportunities to improve general engineering productivity
- Integrate with various tools for CI/CD test automation monitoring logging documentation
- Develop multitier scalable highvolume performing and reliable usercentric applications that operate 24x7
Qualifications We Value:
- A deep understanding of the modern frontend ecosystem and experience applying frameworks/tools (React Vite and ) and patterns to complex production web applications
- Comfortable defining and building robust APIs with a strong understanding for different protocols like Websockets REST RPC frameworks etc
- Experience with database schema design and an understanding of query performance that translates to performant scalable and reactive products
- Deep appreciation for building applications with observability as a firstclass principle and familiarity with application performance monitoring
Perks & Benefits:
- Paid parental leave to support you and your family
- Monthly Health & Wellness allowance
- Work from home office stipend to help you succeed in a remote environment
- Lunch reimbursement for inoffice employees
- PTO: 28 days in Germany
Compensation for this position includes a base salary equity and a variety of benefits. Actual base salaries will be based on candidatespecific factors including experience skillset and location and local minimum pay requirements as applicable. Your recruiter can provide further details.
We have noticed a rise in recruiting impersonations across the industry where scammers attempt to access candidates personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @ outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee reach out to
Required Experience:
Senior IC
Employment Type
Full Time
