DescriptionWork Schedule:
This is a full time 1.0 FTE position. Shifts will be scheduled MondayFriday between the hours of 7:00 AM 3:30 may vary based on the operational needs of the department.
Be part of something remarkable
Bring your customer service expertise to the #1 hospital in Wisconsin!
We are seeking a Patient Access Representative Hospital to:
- Enter and verify demographic and insurance information identify and collect patient financial obligations and registers or admits the patient.
- Promote a positive patient and family experience exhibit empathy engage in compassionate collections and demonstrate strong communication skills.
At UW Health you will have:
- An excellent benefits package including health and dental insurance paid time off retirement plans twoweek paid parental leave and adoption assistance.
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional financial and physical wellbeing.
- Tuition benefits eligibility UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
- Options for a variety of schedules and shifts that offer flexibility and allow for worklife balance.
Qualifications
- High School Diploma or equivalent Required
- Associates Degree degree in Business Finance. Health Information Management or related field Preferred
Work Experience
- 1 year of experience in a customer servicerelated field Required
- 1 year of experience in a healthcare call center business financial or insurance related field Preferred
Our Commitment to Diversity and Inclusion
UW Health is committed to being a diverse inclusive and antiracist workplace and is an Equal Employment Opportunity Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black Indigenous and People of Color (BIPOC) individuals LGBTQ and nonbinary identities women persons with disabilities military service members and veterans are strongly encouraged. EOE including disability/veterans.
East Madison Hospital is UW Healths newest hospital and one of the most advanced hospitals and wellness centers in the country. Here health care is seen as a holistic endeavor where our mission is to not only diagnose and treat you when youre sick but also to partner with you in health and wellness.
Required Experience:
Unclear Seniority