Primary Details

Head of Conduct Risk Financial Crime and Compliance Frameworks

London or Sydney

Full Time

The Opportunity:

We have an exciting opportunity to join our Group Compliance team as the Head of Conduct Risk Financial Crime and Compliance Frameworks. This role is pivotal to executing QBE Groups Compliance strategies and ensuring our objectives are met. As a trusted business partner you will form a key part of the compliance function through establishing robust policies frameworks systems and reporting mechanisms. Your efforts will enable QBE to maintain a sound compliance management system that adheres to all relevant laws regulations codes and standards with a special focus on conduct risk and financial crime.

Your New Role:

• Support the Group Head of Compliance to develop QBE Groups strategy for the management of Compliance Risk.

• Lead Enterprisewide risk assessment activities on in scope portfolios to maintain an uptodate view of exposure and determine relevance of management strategies. (Includes conducting material outsourcing assessments)

• Develop implement and maintain Group Compliance strategies policies and frameworks with specific focus on Conduct Risk (Including the Group Code) and Financial Crime to meet business and regulatory requirements

• Lead the Groups oversight of key reporting metrics to provide a real time view on the state of in scope compliance portfolios (including effective utilization of specific communities of practice)

• Lead the development of QBEs GRC system Compliance Modules to ensure they remain fit for purpose responding to both internal and external requirements.

• Develop QBEs approach to effective obligations management and lead the implementation with support from Divisional teams for locally specific obligations. Based on direction set by CLT/RLT/Head of Compliance

• Provide Compliance SME input into broader Group Risk and Compliance Frameworks (e.g. RCSA RMD RMSA I&I Management) in support of Head of Compliance

• Monitor advise and report on regulatory change impacting Group including running of emerging risk/material reg change communities of practice

• Influence foster and promote the highest standards of ethical conduct and compliance

• Build and maintain strong relationships with internal and external stakeholders (Includes managing process for responding to external stakeholder information requests)

• Ensure Policy and Framework team priorities and resources are managed effectively to achieve objectives

About you:

• Previous experience leading Compliance teams within large financial services organisations particularly within the insurance industry.

• A strong background in all aspects of Conduct risk management and customer lifecycle encompassing product design and governance sales practices claims and complaint handling.

• Demonstrated experience in implementing Conduct Risk management strategies

• Proven experience working within an operating division to ensure practical application of strategies.

• Extensive expertise in managing financial crime within the financial sector.

• Possession of a tertiary degree or an equivalent combination of education and work experience in business accounting finance or law.

Why QBE At My Best

At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.

Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation ( more than more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.

To find out more about why you should work for QBE visit our careers website.

At My Best QBE Benefits

You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally.

QBE Awards

Some of the awards QBE are proud to have won been a finalist for and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year

Insurance Business UK 5Star Cyber Awards 2024: QBE rated as a 5Star Cyber Insurer

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year

Working Dads Employer Awards 2023 Winner: Parental Policies Award

Insurance Post British Insurance Awards 2023: QBE rated as a 5Star Employee

You can view all our awards here

Inclusion of Diversity

We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility

Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.

ESG & Sustainability

At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a netzero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our netzero pledges and inclusion of diversity targets and our awardwinning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report

What nextIf you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.

We believe this is our moment what if it was yours too

APPLY NOW and lets make it happen!

Skills: