Operations Supervisor (L2)
Operations Supervisor (L2)
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Job Description
Skills and Qualifications
- Functional knowledge in handling air cargo and warehouse operations
- Knowledge of DHLs business and core processes to make relevant assessments and recommendations
- Decision making skills to take clear and prompt decisions within main operational responsibilities
- Organizational skills to plan and optimize the different operational procedures related to warehouse operations and staffing schedules
- Excellent communication skills and demonstrated fluency in written and spoken English
- Ability to identify analyze and solve operational challenges to guarantee a timely and effective operation in compliance with the GSOP of the company
- Surpass the high standards of quality efficiency and safety and security with respect to the management of warehouse operation
- Ability and willingness to work flexible hours including day or night shift including weekends and holidays
- Ability to work independently and exercise sound judgment
- High School or GED equivalent and minimum two years of demonstrated supervisory experience required. BS/BA with at least one year of supervisory experience preferred
- Previous experience working in a logistics transportation warehouse or aviation preferred
LANGUAGE: Fluent English
LOCATION: Miami FL
TRAVEL: Less than 15%
Work Authorization
DHL Express USA will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization now or in the future are not eligible for hire for this role.
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: makes DHL greatOur People! We know each employees individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
TheOperations Supervisoris responsible for establishing and executing the policies and procedures necessary to manage the physical manipulation of cargo within into and out of the Hub. Role also ensure that the entire process meets customer and internal requirements and is completed in an organized efficient and safe manner.
Key Accountabilities
- Manages and coordinates Hub operational activities to ensure the safe timely and cost effective processing of shipments
- Implements and directs quality control for all operational areas
- Directs and ensures compliance with established DHL corporate hub gateway or terminal warehouse Hub/Gateway and airline policies procedures and standards in accordance with government regulations
- Establishes and maintains a record keeping system for all Hub operations regarding volume damages safety incidents productivity etc
- Communicates with some or all of the following: systems operations control flight control maintenance control facilities maintenance sort ramp airport policefire and rescue and UScustoms and agriculture to ensure efficient and safe operation of the Hub
- Oversees the loading and unloading of any of the following: trucks trailers air containers or airline pallets
- Supervises the identification and segregation of nonconforming and dangerous goods cargo and informs the applicable department according to proper processes and procedures
- Supervises 1525 subordinates: responsible for hiring coaching training and developing staff
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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