Client Managing Partner
Client Managing Partner
Posted on :
05-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
The Client Partner serves as the primary postsale point of contact for clients and responsible for their ongoing growth and satisfaction. Uses indepth knowledge of the clients industry business operating model and has deep knowledge of the product(s) being sold and technical expertise to drive and increase adoption and utilization of Acxioms products. Demonstrates product features beyond central functionality to help clients achieve specific business results and maximum value from their investment in Acxiom product(s). Strong strategic mindset to be able to identify and recommend specific solutions to achieve customers desired objectives and outcomes.
Holds direct responsibility for identifying growth opportunities and closing revenue from assigned clients including upselling and crossselling of related products including accountability for client renewal and retention results. Ensures best practices are adopted for Acxiom product use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company including Professional Services Data Engineering Finance Operations Marketing Training and/or Delivery Support.
Holds direct responsibility for identifying growth opportunities and closing revenue from assigned clients including upselling and crossselling of related products including accountability for client renewal and retention results. Ensures best practices are adopted for Acxiom product use and clients are maximizing value from product/service investments. Handles escalations and coordinate across functional areas of the company including Professional Services Data Engineering Finance Operations Marketing Training and/or Delivery Support.
COMPETENCIES
- Revenue Driver: Ability to contribute to the generation of revenue proactively and strategically across client portfolio. Possess the skills and knowledge needed to identify create and seize opportunities that lead to increased sales income and profitability.
- Consultative: Ability to engage with clients in a collaborative and clientservices mindset to understand their needs provide expert advice and offer solutions that address those needs effectively. Strongly skilled in active listening problemsolving and the ability to build trustbased relationships with clients and colleagues across all levels.
- Client Advocate: Represent and champion the interests needs and concerns of clients. Serve as a dedicated liaison ensuring that clients expectations are met they are achieving benefit realization their issues are addressed and their overall experience is positive and satisfactory.
- Relationship Builder: Ability to initiate develop nurture and maintain positive and meaningful connections with others whether they are colleagues clients customers stakeholders or external partners. Strong relationshipbuilding skills excel in establishing rapport trust and mutual respect which are essential for effective collaboration and achieving common goals.
- Healthcare Industry Expertise: Comprehensive knowledge and deep understanding of the Healthcare industry including payer provider and life science. Possess specialized insights and a nuanced understanding of the market dynamics trends challenges regulations and competitive landscape.
DUTIES AND RESPONSIBILITIES:
- Achieves and exceeds revenue growth targets maintains revenue run rate profitability targets and other sales related goals within named book of accounts.
- Proactively identifies new revenue opportunities annually and drives account growth and profitability acceleration including new business upsell and crosssell opportunities.
- Develops and improves client relationships by providing consultation expertise and onsite presence: aligning client business needs to Acxiom products solutions and services.
- Manages client portfolio revenue and bookings forecasts.
- Creates and maintains appropriate wellmanaged pipeline of account growth opportunities.
- Responsible for managing within Salesforce CRM all records of sales revenue and other key account information.
- Creates value and differentiates Acxiom services and products from competitors.
- Consults with clients on new use cases and capabilities to enable organic growth (including decision engines digital enablement analytics channel expansion etc.)
- Leads or facilitates contract negotiations for new business and renewals.
- Escalation points for status issues problems and feedback to client/stakeholders and teams
- Work closely with delivery team managers to help support overall account operations.
- Work closely with our creative/media agency partners to develop and support overall account relationships.
- Consistently deliver high quality work on time and against commitments proactive pitch proposals and business review presentations.
WHAT WILL SET YOU APART:
- Ten (10) years of relevant experience. In the absence of a bachelors degree relevant experience of an equivalent time will be considered.
- Solution selling experience in Healthcare industry.
- Multifunctional leadership experience (Consulting BPO General Management etc.)
- Experience in Marketing and Marketing Technologies including data insights analytics and digital marketing experience.
- Knowledge of Martech and Adtech ecosystem and technology.
- Deep knowledge of the application of consumer and behavioral data.
- Proven track record of meeting/exceeding goals and experience with sales targets.
- Proven success in managing clients with multiple lines of business.
- Ability to map technology solutions to solve business problems or advance business goals.
- Demonstrating resilience and creativity to gain commitments over challenging sales cycles.
- Strong Problemsolving skills
- Financial and Strategic acumen
- Experience and temperament working in highpressure fastpaced environments.
- Conversational style and ability to ask relevant questions (Solution Selling).
- Strong history of successful consultative relationshipbased selling.
- Strong PowerPoint presentation skills including visualization abilities.
Primary Location City/State:
Homebased Conway ArkansasAdditional Locations (if applicable):
Acxiom is an equal opportunity employer including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting hiring training promotion or other employment of associates or the awarding of subcontracts because of a persons race color sex age religion national origin protected veteran military status physical or mental disability sexual orientation gender identity or expression genetics or other protected status.
Attention California Applicants: Please see our CCPA/CPRA Privacy Act notice here.
Attention Colorado California Connecticut Maryland NevadaNew Jersey New York City Ohio Rhode Island and Washington Applicants: This position is not located in the aforementionedlocationsbut applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws please contact.
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
