Sales Consultant (Property)
Sales Consultant (Property)
Posted on :
05-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Key details
Location: Byres Road Glasgow
Days of Work: Tuesday (9am 5:30pm) Saturday (10am 2pm) andSunday (12pm 3pm)
Days of Work: Tuesday (9am 5:30pm) Saturday (10am 2pm) andSunday (12pm 3pm)
About the role
We are looking for a parttime Sales Consultant to join our busy Glasgow West End Sales team. Please see hours of work above.
As a Sales Consultant youll be the first point of contact for all enquiries demonstrating knowledge of the Glasgow West End property market.
Youll have excellent communication and relationshipbuilding skills both facetoface on the phone and via email and are experienced at developing customer relationships and identifying and understanding the needs of potential customers.
You will also be required to carry out viewings as part of your role. When carrying out viewings youll show potential buyers around properties and provide viewing feedback to the team. Youll take the time to ascertain the individual needs of all the prospective buyers ensuring they are provided with detailed information on the property. Youll be highly organised a good communicator and good at time management.
If you have an interest in property and a passion for providing exceptional customer service wed love to hear from you.
As a Sales Consultant youll be the first point of contact for all enquiries demonstrating knowledge of the Glasgow West End property market.
Youll have excellent communication and relationshipbuilding skills both facetoface on the phone and via email and are experienced at developing customer relationships and identifying and understanding the needs of potential customers.
You will also be required to carry out viewings as part of your role. When carrying out viewings youll show potential buyers around properties and provide viewing feedback to the team. Youll take the time to ascertain the individual needs of all the prospective buyers ensuring they are provided with detailed information on the property. Youll be highly organised a good communicator and good at time management.
If you have an interest in property and a passion for providing exceptional customer service wed love to hear from you.
Key responsibilities
Delivering exceptional service
- Responsible for meeting and exceeding your personal targets for generating market appraisal appointments and contributing proactively to the branch targets as defined in the business plan
- Responsible for adhering to the agreed sales systems and processes specifically:
- Building relationships with applicants through regular contact and promotion of the Rettie Group services to convert them into valuations for own/other branches
- To be the first point of contact for all inbound enquiries (email phone and in person) qualifying their requirements in detail and recording this information accurately in Reapit
- Responding to Home Report and brochure/property information requests
- Carrying out property matches in Reapit for all new property launches and following up by phone and email in order to generate potential buyers from the database
- Arrange viewings and where applicable book time in Valuers diary or that of Viewing Agent
- Actively seeks opportunities to present applicants with properties that match their needs (onmarket and offmarket)
- Trained to expert standard on sales database (Reapit) and proactively uses the relevant database functionality and reporting features
- Supports the Director in the implementation of the tactical branch marketing plan including:
- Local canvassing activity including helping with social media scheduling email and mail campaigns
- Recording accurate and detailed customer information to build a database of future potential sellers and buyers
- Contributing content for the social media profile of the branch using relevant platforms
- Generating positive customer reviews profile for the branch (Google Reviews etc).
- Takes a proactive approach to continuous personal development actively seeking opportunities to develop skills and capabilities required for the role
- Supporting the sales team in ensuring all compliance requirements are met including the accuracy of all property marketing materials CPR & BPR Data Protection and AntiMoney Laundering Regulations.
- Responsible for ensuring accuracy of data input by yourself into Reapit therefore ensuring the accuracy of management accounts and management reporting
- Responsible for adhering to an accurate and compliant electronic and paperbased filing system
- Responsible for adhering to agreed procedures for managing phone calls within the branch to support the delivery of an exceptional service experience
Key requirements
Essential
- Driving license
- Proven ability to deliver exceptional standards of customer service
- Proven ability to develop customer relationships to generate business
- Knowledge of the residential sales processes within the Scottish market
- Proficient in the use of IT systems including MS Word Excel & Outlook
- Prior experience of Reapit or a comparable database product
- Detailed knowledge of the Glasgow local market
Competencies
- Customer Focus
- Communication
- Collaboration
- Problem Solving
- Planning & Organising
- Positive Mindset
About us
When you join Rettie youll discover the difference you can make. Were a growing and ambitious company but at our foundations we have a family feel. We care about our people; we want them to prosper and realise their potential. We are proud that our values of Teamwork Determination Dependability and Ambition guide our actions and behaviours towards our clients and each other daily. Based on these values we aspire to cultivate and grow diverse capable teams in an environment which will help you realise your career potential.
Required Experience:
Contract
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
