Support Executive Internship
Support Executive Internship
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Job Description
Job Title: Support Executive Internship
Location: Hyderabad
Job Type: Internship
Preferred Female Candidates only
Contact Details:
Email: /
Phone No.:(Supriya)
Job Summary:
We are offering an exciting opportunity for an enthusiastic and driven intern to join our support team as a Support Executive Intern. This internship will provide handson experience in providing customer support troubleshooting issues and gaining insights into the support processes of a fastpaced business. As an intern you will assist in ensuring customer satisfaction and will have the opportunity to work alongside experienced support professionals.
Key Responsibilities:
- Assist in responding to customer queries through email phone or chat.
- Document customer interactions feedback and solutions in the ticketing system.
- Assist in escalating unresolved issues to higher support tiers or teams.
- Participate in team meetings and training sessions to enhance product knowledge.
- Collaborate with the support team to improve customer service processes and experiences.
Required Skills and Qualifications:
- Currently enrolled in a Bachelors degree program in Business IT Communications or a related field.
- Strong communication skills both written and verbal.
- Eagerness to learn and develop new skills.
- Basic knowledge of customer support tools and systems (e.g. email chat or CRM systems).
- Strong organizational and time management skills.
- Ability to work in a teamoriented environment.
- Proactive attitude and problemsolving mindset.
What We Offer:
- Gain handson experience in customer support and troubleshooting.
- Mentorship from experienced professionals in the field.
- Exposure to customer service tools and software.
- Opportunity to contribute to realworld projects and improve customer experiences.
- Networking opportunities within the company and industry.
Job Type: Internship
Employment Type
Full Time
