drjobs Customer Service Representative

Customer Service Representative

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1 Vacancy
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Job Location drjobs

Columbus - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a Customer Service Representative to join our Columbus OH team. This role is ideal for someone who is enthusiastic organized and focused on delivering highquality service. You will be the first point of contact for our clients and will play a key role in maintaining our reputation for excellence.

Responsibilities

  • Respond to client inquiries via phone email and inperson in a timely and professional manner

  • Resolve customer issues efficiently while maintaining a positive attitude

  • Maintain accurate records of client communications and service transactions

  • Assist with scheduling property visits and providing information about services

  • Follow up with clients to ensure their needs are met and expectations exceeded

  • Collaborate with internal departments to ensure a smooth client experience


Qualifications :

Qualifications

  • High school diploma or equivalent (Associates or Bachelors degree preferred)

  • Proven experience in a customer service or frontoffice environment

  • Strong verbal and written communication skills

  • Proficiency with Microsoft Office and basic data entry software

  • Ability to remain calm under pressure and handle a variety of customer concerns

  • Strong organizational and timemanagement skills


Additional Information :

Benefits

  • Competitive salary: $34000 $42000 per year

  • Opportunities for professional growth and advancement

  • Skill development and training programs

  • Supportive and teamoriented work environment

  • Fulltime consistent weekday schedule


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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