Medical Asst Team Lead
Medical Asst Team Lead
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Essential Duties and Major Responsibilities:
- Assists in the training of new Medical Assistants
- Assists in the coordination of daily job activities and day to day supervision of the Medical Assistants
- Serves as the supervisor and mentor for Medical Assistant students assigned to the department
- Identifies potential system improvements
- Works cooperatively with the Manager to design test and implement performance improvement projects
- Works cooperatively with the Manager to consistently provide a high level of customer service from the MA staff
- Screens incoming patient related correspondence (i.e. telephone messages lab reports consultant reports) and prioritizes routing to nursing and/or providers for appropriate action to be taken
- Maintains computerized logging system of patient related correspondence (i.e. telephone messages lab reports consultant reports) and provides followup for items not receiving action in a timely manner
- Works collaboratively with nurses and providers to assist in providing information to patients and/or consultant providers (i.e. correspondence to patients office notes to consultant providers)
- Works collaboratively with nurses and providers to obtain and communicate completion with patients seeking medical refills
- Works collaboratively with telephone reception staff to improve quality of messages and clarify patient concerns and questions
- Provide coverage to assist in answering incoming phone calls if telephone reception staff need assistance
- Prepares patients for visits with providers by performing and recording vital signs (including: blood pressure temperature pulse respirations weight and other procedures as needed)
- Assists in routine physical examinations by preparing the patient the equipment and supplies and assisting the provider as needed
- Assists in preparing patients for routine diagnostic procedures (i.e. urine specimens) and performing selected screening tests (including: urine dipsticks urine hCG and rapid strep throat cultures)
- Assists in preparing routine diagnostic request forms
- Books patients for tests and appointments with outside facilities and/or specialists
- Work is of medium demand walking and standing.
- Occasional lifting of patients with assistance reaching handling and fingering of instruments and equipment and caring of patient needs.
- Able to lift 40 lbs.
- Hearing to distinguish difference in heartbeat and breathing of patients and to hear instructions.
- Near visual acuity to read gauges and dials on equipment.
- Color vision for perceiving changes in patients skin color or color of solutions.
- Managing patient care is a team effort that involves clinical and nonclinical staff interacting with patients.
- Demonstrate understanding and commitment of the health center mission
- Demonstrate understanding and commitment to the established CHC Values and Standards
- Performs other job related duties as required or assigned
Minimum Qualifications:
- High School Diploma or GED required Associate Degree in Medical Office Assistant or equivalent preferred
- Five years experience as Medical Assistant preferably in a Community Health Center environment
- Bilingual in Spanish and/or Hmong preferred
- Computer skills for accurate data entry
- Knowledge of basic medical terminology
- AHA BLS Health Care Provider certification or equivalent
- Demonstrated interpersonal relationship skills
- Demonstrated written and verbal communication skills in English
- Demonstrated ability to work in a fast paced medical office environment
Employment Type
Full-Time
