Line Service Technician - Seasonal

Primary Purpose of the Position
The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft catering to the needs of the jet owners guests and crews. While a LSTs main job duties are focused upon the technical services provided to the aircraft (fueling towing parking basic cleaning etc.) exceptional customer service skills are vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile.

Essential Functions

• Responsible for all aircraft and ramp coordination during assigned shifts
• Delegate and assign duties to qualified personnel monitor progress and assess results
• Responsible for monitoring work of the LSTs on duty during your assigned shifts
• Assist Line Manager and Line Technician Trainer with training new employees
• Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Managers or Supervisors absence
• Maintains shift reports and related paperwork

And all the responsibilities of the Line Technician:

• Must understand and exemplify what it means to be a partner at Modern Aviation.
• Promotes and always maintains a positive image of Modern Aviation to all personnel members volunteers vendors and the community.
• Ensures a safe operation: protecting customers staff and equipment from harm.
• Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
• Responsible for the movement placement storage deicing and fueling of an aircraft.
• Operate a wide variety of aircraft ground support equipment.
• Exemplifies ramp awareness regarding aircraft debris on the ramp or impending inclement weather procedures.
• Perform work with minimal supervision.
• Ability to make fast decisions by using judgment consistent with company policies standard operating procedures and safety regulations.
• Performs other duties deemed necessary and assigned by shiftlead or Line Manager.
• Understands that this position may expose the partner to hazardous noise levels chemicals fumes machinery and inclement weather.

Minimum Qualifications

• Must be 18 years of age
• Strong verbal and written communication skills
• Exceptional mathematical skills
• Valid Drivers License
• Physically able to stand or walk for long periods of time
• Must be able to lift 50lbs

Preferred Qualifications:

• Previous customer service experience preferred.
• Basic knowledge of various aircraft types and servicing a plus.

The Company
Modern Aviation (the Company) is a private equitybacked platform company launched in 2018 that is focused on the fixedbased operator (FBO) sector. The Company has been rapidly growing through bolton FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Moderns goal is to build the third largest national FBO network in the United States.

Reports to: Line Service Manager

Supervisory Responsibility: This job has no direct supervisory responsibilities.

FLSA Status: This position is nonexempt.

Work Environment: While performing the duties of this job the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and/or humid conditions including extreme heat and cold; high precarious places; outside weather conditions and vibration; chemicals including aviation fuels oils and lavatory fluid. The noise level in the work environment is usually loud.

Travel: This position requires no travel.

Physical Requirements: Must be able to perform frequent walking sitting stooping stretching bending reaching and grasping actions. May be required to work nights and weekends. Regularly lift and/or move up to 75 pounds.

EEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability genetics or any other status protected under applicable federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Other Duties: Please note this job description is not designed to cover all activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.