drjobs India Call Centre Operator (Gujarati)

India Call Centre Operator (Gujarati)

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1 Vacancy
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Job Location drjobs

Gurugram - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Description

Job Profile:

  • Ensuring Client retention and Satisfaction.
  • Outbound / inbound Calling
  • Generating client visit through follow up calls to existing clients.
  • Proven Sales experience.

Key expectations from the role:

  • Contact potential or existing customers to inform them about a product or service using scripts.
  • Daily calling on Dialer and Manual calling which will be around 150 approx. in a day.
  • Ask questions to understand customer objections and convince them to visit stores/clinics for Sales.
  • Enter and update customer information in the Excel & CRM.
  • Handle grievances to preserve the companys reputation.
  • Facilitate future sales.
  • Daily coordination with our clinical and field team to ensure the work is completed on time

Qualification:

Bachelors

Skill Requirements

  • Excellent communication soft skill to build customer rapport for effective interaction and interpersonal skills.
  • Good knowledge of relevant computer programs (Auto dialers) & MS office.
  • Proven track record of successfully meeting Tele sales goal.
  • Ability to learn about products and services and describe/explain them to prospects.
  • Cooltempered and able to handle rejection.
  • Flexibility and Ability to adjust to changing priorities in a fastpaced environment.


Employment Type

Full-Time

Company Industry

About Company

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