Sr. Program Manager - Service Commercial Insights & Execution
Sr. Program Manager - Service Commercial Insights & Execution
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$ 122400 - 183600
1 Vacancy
Job Description
Job Description Summary
Responsible for developing and leading strategic Services Commercial programs to drive profitable growth improve commercial effectiveness and enable success within the Services Commercial Execution team. This role will oversee global and regional growth campaigns market analytics programs field support programs and product lifecycle programs to improve service capture. Programs rely heavily on complex data driven methodologies matrixed sales processes and actionable insights. This role is responsible for strategically partnering with Sales Product Management Operations Finance and Leadership within aligned region or function to deliver leading indicators funnel vitality metrics scalable Salesforce/Power BI dashboards for commercial teams to effectively grow their funnel and support the Commercial Execution team drive center of excellence culture and performance across initiatives.Job Description
Roles and Responsibilities
- Oversee Service Market & Lifecycle analytics including capture trends installed base targeting programs and share performance to drive sales volume.
- Establish programmatic approach and lead opportunity and market driven expansion programs to grow incremental share in underperforming product portfolios targeted customer segments or emerging dynamics within health care market.
- Establish sales business planning structure for Service General Managers to lead within aligned region or segment.
- Proactively lead daily management of sales process and conduct field training to drive indepth knowledge and adoption.
- Lead the design and adoption of BI dashboards communicate leading indicators and performance metrics to Service Commercial teams.
- Lead adoption metrics for external client quarterly business reviews and valuebased touchpoints to drive stickiness within aligned region contract base.
- Oversee analytics for key performance indicators drive solutions to improve processes contribute to monthly leadership operating reviews and build robust standard reporting to drive impact within aligned region or segment.
- Contribute to Service decision processes such as business reviews strategic planning and global commercial platform enhancements.
- Lead Commercial Analysts to deliver insightful analytics for owned programs.
- Coach mentor Field Sales teams and Leadership determine need and offer practical solutions.
- Transform and lead new metrics tracking methodologies and data backed visualizations to communicate performance of install based trends and insights across the Service Commercial and adjacent equipment sales and delivery teams.
Required Qualifications
- 5 years of experience supporting a large (200) matrixed sales organization with sales process expertise and iterative modeling/analytics.
- Bachelors degree. Masters degree preferred.
- Expert data analytics and reporting capabilities (i.e. Ability to manage large datasets assess impact identify trends and insights to drive positive outcomes).
- 5 years of experience with or Service Max including dashboard reporting.
- 3 years of demonstrated experience leading successful cross functional programs/teams.
- Strong critical thinker with demonstrated complex problems solving capabilities.
- Results oriented with ability to translate strategy with data and facts.
- Business acumen with ability to build partnerships and influence multiple audiences to achieve timely goals.
- Project Management experience.
- Expert MS Excel user.
Desired Characteristics
- Strong oral and written communication skills.
- Demonstrated ability to lead large projects document plan and execute programs.
- Ability to communicate complex issues succinctly and visually.
- Business Intelligence Tools (Power BI CRM Analytics Anaplan).
- MedTech or Healthcare experience.
Note:
To comply with US immigration and other legal requirements it is necessary to specify the minimum number of years experience required for any role based within the USA. For roles outside of the USA to ensure compliance with applicable legislation the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.
Additional Information
GE HealthCare offers a great work environment professional development challenging careers and competitive compensation. GE HealthCare is anEqual Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID19 some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Required Experience:
Manager
Employment Type
Full-Time
