Job Description
Job Summary
As a Commercial Lines Account Manager you will be responsible for managing a portfolio of commercial insurance accounts ensuring client satisfaction and supporting the growth and retention of the business. You will collaborate with various internal and external stakeholders to provide exceptional service and tailor insurance solutions to meet the specific needs of clients.
Responsibilities
- Act as the main point of contact for a designated portfolio of commercial clients understanding their insurance needs and providing expert advice and guidance.
- Collaborate with insurance carriers to negotiate terms coverage and pricing to meet client requirements.
- Prepare and present client proposals as well as handling policy endorsements renewals and cancellations.
- Build and maintain strong relationships with clients carriers and team members ensuring a high level of customer retention and satisfaction.
- Stay updated with industry trends regulations and market changes to provide relevant advice and solutions to clients.
- Support the business development efforts by identifying crossselling and upselling opportunities within the existing client base.
- Assist in resolving client issues and complaints in a timely and efficient manner.
Qualifications/Requirements
- Proven experience in commercial insurance with a strong understanding of insurance products coverages and policies.
- Excellent communication and interpersonal skills with the ability to build rapport and trust with clients and colleagues.
- Strong negotiation and problemsolving abilities coupled with a customercentric approach to account management.
- Proficiency in using insurance management software and Microsoft Office suite.
- An active P&C (Property and Casualty) License is required.
- Knowledge of regulatory requirements and compliance standards within the insurance industry.
Compensation Package
- Excellent opportunities for professional growth and advancement.
- Competitive compensation: Between $60K$85K (based on experience).
- Paid time off and company holidays.
- Comprehensive benefits package including health dental vision 401(k) and more.
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
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Required Experience:
Manager