Patient Registration I - Patient Access - Hamilton - FT/Days
Patient Registration I - Patient Access - Hamilton - FT/Days
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
Kettering Health is a notforprofit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with highquality care for every stage of life. Our serviceoriented mission is in action every day whether its by providing care in our facilities training the next generation of health care professionals or serving others through international outreach.
Campus Overview
Kettering Health Hamilton
- Kettering Health Hamilton formerly Fort Hamilton Hospital has been serving the Hamilton community for over 90 years.
- Leads the way to better health in the Butler County area serving patients fromFairfield Oxford Cincinnati Middletown and surrounding communities.
- KH Hamilton offerings include maternity emergency the most advanced wound healing in Butler County and a range of outpatient services.
- In 2020 KH Hamilton received an A from the Leapfrog Group a national patient safety watchdog ranking among the safest hospitals in the United States.
- Fullservice community hospitallicensedfor203 beds.
- In 2020 KH Hamilton received several awards from Healthgrades:
- Americas 250 Best Hospitals ()
- Americas 100 Best Pulmonary Care ()
- Gastrointestinal Care Excellence Award (2020)
Responsibilities & Requirements
Patient Registration I positions major duties include but are not limited to the following:
- Registering patients while demonstrating strong guest relations and exceptional customer service and effective communication.
- Reviewing all scheduled outpatient visits prior to service to ensure that all patients have been screened for discounts
- Ensuring that payer sources and payment arrangements and options have been discussed
- Assist patients with the completion of Financial Assistance Forms HCAP Application and Medicaid Applications (if applicable)
- Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account
- Demonstrate knowledge of all compliance or legally required registration forms consents literature and documents
Preferred Qualifications
Qualifications:
- Previous registration or scheduling experience strongly preferred
- Excellent written and oral communication skills
- Meets PreScreening Protocol and testing for proficiencies in computer skills phone skills and customer service knowledge
- Demonstrated competency in working in teams and ability to effectively communicate with all levels
- Ability to learn site specific patient processing software.
- Computer literate and very strong with Microsoft Office Suite.
- Ability to function in high paced often stressful environment and/or circumstances while maintaining a respectful caring and professional manner
- Flexible schedule to fit staffing needs.
Education:
- High school diploma required
- One or more years of medical office or customer service experience required
Employment Type
Full-Time
