Career Navigator

Madison County Government offers a competitive compensation package including:

• Competitive wages on a step plan with guaranteed increases based on years of service.
• Complete health insurance benefits package with Medical & Prescription HSA & FSA Dental and Vision.
• Retirement contributions via the Illinois Municipal Retirement Fund (IMRF) pension.
• Eighthour workday which includes a one hour paid lunch.
• 14 paid holidays.
• Employee Assistance Program.
• Life Insurance and Supplemental Accident & Critical Illness coverage.
• Paid time off in the form of Vacation and Sick days that begin accruing day one.
• You may be eligible for Public Service Student Loan Forgiveness (PSLF)

QUALIFICATIONS

• Education: High School Diploma or GED
• Experience: 2 years of progressive experience in a community organization or agency
• Madison County IL residency requirements must be met within 6 months of hire

EXAMPLES OF DUTIES AND RESPONSIBILITIES

• Conduct and document an objective and comprehensive assessment of needs and goals by interviewing and screening customers to determine level of services needed
• Provides a timely and helpful response to customers assisting on individual basis with career services such as resume development interviewing search engines and labor market information.
• Have a working knowledge of all one stop partner programs and community agencies ensuring customers understand programs and enrollment processes and provide guidance and conduct outreach when required
• Understand the comprehensive services available under Workforce Innovation Opportunity Act (WIOA) Core Partners to ensure customers receive an equitable and optimized level of service delivery
• Have understanding of relevant Federal and State laws regulations and policies regarding WIOA program eligibility and performance
• Establish encourage and maintain strong relationships with core and required partners within WIOA workforce system
• Participate in the partner referral process such as sending receiving and tracking referrals and services delivered by developing a timely reporting system to communicate outcomes to partners
• Participate in WIOA professional development training One Stop Operations Committee and local staff meetings
• Provide to customers a satisfaction survey and compile the results
• Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above

This description is intended to indicate the kinds of tasks and levels of difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of employees under his/her supervision. The use of a particular expression or illustration describing the duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Equal Opportunity Employer

Closing Date: May 13 2025 or Until Filled

If you prefer to submit a paper application please submit to:
Tony Fuhrmann at or by mail to Tony Fuhrmann 101 East Edwardsville Road Wood River IL 62095

Visit for paper application and full posting.

Internal Candidates should apply via SelfService > Company Information > Job Opportunities