Public Transportation Dispatcher - Tyler
Public Transportation Dispatcher - Tyler
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Job Description
**Hiring for the evening shift: Fulltime Monday through Friday; 2pm to 10pm; flexible options for open shifts**
Ready to be the heartbeat of a transportation system that local citizens rely on each day Step into the role of a Dispatcher where your quick decisions and clear communication help keep everything running smoothly and safely. Join our team as a Public Transit Dispatcher and help keep our community moving safely and efficiently throughout Smith County and the Tyler TX area. Youll be the central hub of our transit operations coordinating drivers tracking vehicles in real time and responding quickly to changing conditions to ensure we stay on schedule. Whether its using dispatch software to adjust manifests or communicating directly with drivers via radio or phone your attention to detail and quick thinking will be critical to optimizing daily service and meeting performance goals.
This role also puts you on the front lines of customer service where youll help riders plan modify or cancel trips all while providing helpful guidance and maintaining detailed records. Your ability to manage unexpected situations like vehicle issues or safety incidents while juggling scheduling demands and performance reporting will make a real impact on our riders and staff alike. If youre calm under pressure techsavvy and passionate about providing essential services to your community we want to hear from you. Step into a role that makes a difference every day!
**Please note ETCOG/GoBus currently partners with Compunnel to employ our dispatchers and drivers through their staffing agency. If selected for hire you will be employed through Compunnel and work with their team to complete their employment process**
Education and Experience Requirements: High school diploma or equivalent required; minimum of one year of experience in dispatch customer service a transportation environment or a related field is required; experience with transit scheduling is preferred; logistical knowledge of the Smith County area to include major highways located throughout Tyler TX is strongly preferred; previous experience with scheduling software; equivalent combinations of education and experience may be considered.
Join our team and play a vital role in keeping East Texans connected to their destinations and be a part of an excellent team where your work makes a daily impact. Apply now and help move our community forward!
East Texas Council of Governments is a voluntary association of counties cities school districts and special districts within the fourteencounty East Texas region. We assist local governments in planning for common needs cooperating for mutual benefit and coordinating for sound regional development. Either directly or through our contractors ETCOG provides programs and services for East Texas seniors employers and job seekers. We also build the 911 emergency call delivery system provide peace officer training and homeland security planning services; and deliver rural transportation services business finance programs grant writing services and environmental grant funding for the region.
Employment Type
Full-Time
