Serving the needs of all families with young childrenCarters Inc. is the largest North American apparel retailer exclusively for babies and young children encompassing Carters OshKosh Bgosh Skip*Hop and Little Planet brands. Meaningful work constant learning genuine people and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carters.
How youll make an impact:
The Senior Operations Analyst provides leadership and analytical skills to ensure our brands have the right product in the right place at the right time. This role involves making daily decisions that maximize profitability and has a large impact on sales margin and inventory.
This role reports into the Director of Operations and is based in our Buckhead GA office.
50% Buying/Forecasting
- Publish monthly costing and capacity supply forecasts to factories sourcing and production teams
- Create and maintain all buys including any negotiations with factories on delays shortages or overages
- Manage singleseason multiseason and replenishment product types
- Execute necessary revisions to buys driven by changes in customer demand and/or changes in global supply chain operation
- Monitor vendor performance and execute any logistic changes needed to meet expected deliverables
- Manage the physical flow of inventory to support both customer demand and warehouse capacities
40% Order Management
- Proactively manage customer purchase orders and all related aspects
- Determine the business impact of any delivery issues prioritize and communicate any issues relative to product flow as they arise
- Communicate with transportation/warehouse teams to execute on time shipment to customers
- Meet with external customer teams to provide information and support as needed for clear communication and positive results
10% Reporting/Project Management
- Weekly reporting to crossfunctional teams on operational performance of the brand
- Operations team representative for new company initiatives and system rollouts
- Project management for high priority programs (i.e. Black Friday)
- Proactively uncover opportunities to improve processes and create efficient tools
Wed Love to hear from you if:
Must have:
- 25 years prior experience with buying and/or forecasting in a retail/supply chain environment
- Solid understanding of inventory management and forecasting principles
- Must be capable of managing multiple competing objectives simultaneously while hitting critical time sensitive deadlines
- Must have the ability to use data to recognize and action on potential disruptions in the supply chain
- Ability to combine analytical skills with practical business knowledge
- Proficient in Microsoft Office applications and an intermediate/advanced user of Excel
- Selfstarter with a proactive approach to problemsolving and process improvement
- Strong numeric analytical and critical thinking skills: Proficient in Microsoft applications and an intermediate/advanced user of Excel
Preferred skills and experience:
- Well versed in reporting tools such as Tableau
- Excellent communication analytical leadership and interpersonal skills
- Candidate must have a strong focus and proven attention to detail
- Team player who works well in a collaborative environment make decisions in partnership with cross functional teams
- Demonstrated ability to drive continuous improvement initiatives
Our Team Members:
- Lead Courageously: Have a strong sense of personal values that align with our Company values
- Collaborates Broadly: Build cooperation trust and thrive in a consensus driven environment
- Customer Focus: Proactively seek opportunities to leverage data and factbased insights to serve customers and/or internal clients
- Drive Growth: Set aggressive goals and implement plans precisely
- Cultivates Innovation: Respectfully challenge the weve always done it this way mentality and explore new ways to achieve desired outcomes
Make a career at Carters:
- Career Development: Success starts from within and we have several paths from which you can choose to enhance your career evolution. From Carters University to Toastmasters to mentorship programs and more we encourage you to utilize these tools to elevate your professional prowess.
NOTE: This job description is not intended to be allinclusive. The duties described may be changed or reassigned at the discretion of management and the employee may be required to perform duties that are not listed in the job description.
Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity sexual orientation national origin genetics disability age veteran status or any other status protected by federal state or local law.
Required Experience:
Senior IC