Job Description Summary
The role encompasses the establishment of standard operating procedures for order processing with mechanisms implemented at the regional level. Key metrics and KPIs are defined and monitored to enhance performance while ensuring that orders are fulfilled and executed promptly in accordance with customer requests. The role involves engaging with various stakeholders including Sales Commercial Regional Managers the ITO/COE team Finance Logistics and the Controllership team to ensure effective customer fulfillment.
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Job Description
Roles and Responsibilities
- Collaborating crossfunctionally with Sales Segment Supply Chain Warehousing Logistics Service Legal Finance and Controllership to identify improvement opportunities and implement process changes aimed at enhancing operational efficiency and ensuring timely delivery of units.
- Driving and coordinating weekly meetings among Sales Segment and Regional Managers to discuss pacing and linearity.
- Ensure rigor around collection/closure of Order Documents Inventory Management Billing and Outbound Logistics thereby facilitating the complete process of Order processing up to Revenue Recognition.
- Update on PNDT status of orders in backlog; ensure compliance of the PCPNDT Act & related documents pertaining to order processing.
- Facilitate weekly reviews on health of order backlog and cancellations.
- Manage all field escalations related to document collection approved movement invoices short shipments requests for installation legal approvals etc. and ensure resolution within the designated timeframe.
- Develop maintain and optimize analytical reports and dashboards by integrating data sets from various sources including financial and operational data.
- Foster a robust culture of quality controllership and regulatory compliance across all processes.
- Lead Lean/Simplification projects to improve process effectiveness and efficiency.
- Drive operational excellence in business planning executive forecasting account planning and training while collaborating closely with the senior leadership team to provide valuable business insights.
Required Qualifications
Bachelors degree in any stream.
45 years of experience working in materials management or supply chain management involving flow products.
Excellent oral and written communications skills.
Ability to effectively lead and manage a team.
Analytical and process skills
Proficient in Microsoft Office i.e. Excel Power Point and Word
Ability to develop and execute priorities and approaches to meet objectives
Desired Characteristics
Required Experience:
Unclear Seniority