Club Manager
Club Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Common House
Common House is a modern social club with locations in Richmond VA Charlottesville VA Chattanooga TN and New Orleans LA. More than a membership the Houses provide inclusive spaces to dine work and discover through daily programming unique amenities and connection opportunities with other members.
Core Values
- Hospitality
- Fun
- Integrity
- Excellence
- Teamwork
- Flexibility
Responsibilities Include but are not Limited to:
Member & Guest Experience
- Managing daily floor operations and soliciting member feedback to optimize guest satisfaction and the member experience
- Working with the General Manager and peers in upholding standards of excellence
- Using our systems and tools to collect information and preferences about guests to better serve them upon future visits
- Driving speed and efficiency of service while upholding standards
- Forging connections with membership and encouraging the same of the team
Service & Employee Relations
- Displaying a handson approach to teamwork and shift running
- Always striving for excellence with a can do attitude
- Upholding service standards through leadership and frequent communication with all team members
- Identifying opportunities in service to implement solutions and strengthen established service standards
- Ensuring scheduled staff are present on time and monitor any overtime and avoidable payroll discrepancies
- Assisting in all aspects of service during scheduled shifts and work with Concierge Manager to effectively communicate ways to enhance the club to the administrative team
- Maintaining open communication between the kitchen and Front of House teams
General and Administrative Conduct
- Operating the club in full compliance with ABC regulations.
- Operate the bar program in full compliance with Health Department regulations.
- Adhere to all employee policies outlined our Employee Handbook
- Answer all emails and communication in a timely manner
- Maintaining par levels of daily operating supplies and collateral
- Maintains proper count of cash registers and performs nightly audits
Qualifications:
- At least 2 years of hospitality management experience
- Rely on strong organizational ability
- Positive demeanor selfmotivated a willingness to learn and adjust
- Teamwork mentality between FOH BOH and admin team
In exchange for talented skills and contributions Common House offers all employees a dynamic work environment fun coworkers and a competitive salary package. Additionally we also offer our team members a comprehensive benefits package including:
- Diverse and inclusive colleagues
- Generous Health Dental Vision and Reserve Leave Coverage
- 401k Option
- Paid Time Off
- Monthly membership at Common House (and your partner/spouse gets one too!)
- 50% employee discount on food and nonalcoholic purchases
Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every. single. qualification. At Common House we are dedicated to building a diverse inclusive and just workplace so if youre excited about this role but your past experience doesnt align perfectly with 100% of the qualifications listed we encourage you to still apply. Our hiring philosophy looks to weed people INTO our process not weed them out! Who knows you may be just the right candidate for a future role at Common House. Just go for it... submit your resume!
Required Experience:
Manager
Employment Type
Full-Time
