Assistant Parts Manager
Assistant Parts Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- MondayFriday
- Available Medical Dental & Vision Insurance
- Life Insurance
- 401(k) Plan
- Competitive Pay
- Paid Holidays
- Hourly Commission
- Assist the Parts Manager in helping Retail Service Online and Wholesale Customers
- Oversee the parts sales process from start to finish
- Learn the duties of the Parts Manager to transition into a Parts management role
- Communicate with staff and customers in a friendly and professional manner
- Converse effectively/efficiently regarding customer parts status
- Read and understand the parts catalog when looking up and speaking to specific parts
- Answer phone calls provide price quotes and other information to customers
- Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
- Provide highlevel service to both internal and external customers
- Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
- Notify the parts manager of outofstock parts or shop materials that need immediate attention
- Locate outofstock parts from outside source and submit an emergency order if necessary
- Make sure all internal requests for parts are billed on service repair order
- Receive payment from retail customers or obtains credit authorization
- Handle and resolve customer complaints in a courteous and professional manner.
- Keep up to date on manufacturer warranty policy and return procedures
- Ensure that incoming inventory is stocked in the correct location
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date
- Implement & carry out safety requirements
- Demonstrate behaviors within Companys Values in all interactions with customers coworkers and vendors
- High School Diploma or equivalent and prior auto parts sales experience (preferred)
- Eager to improve in a dynamic work environment
- Strong interpersonal and time management skills
- Ability to read/interpret safety and maintenance documents
- Ability to calculate figures/amounts including; discounts interest commissions proportions % area circumference and volume
- Valid drivers license and clean driving record
Required Experience:
Manager
Employment Type
Full-Time
