Field Service Manager
Field Service Manager
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Job Description
Qualitrol Job Description
Role: Field Service Manager
Location: Toronto ON Canada
This is an outstanding place to work!
It all starts with the people. You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We each come into work every day trying to make the organization a little better than it was the day before. We ask the tough questions and push each other to be courageous. This occurs in an environment that cultivates authenticity and clarity. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy breadth of responsibility and creativity that are typical in a mediumsized company while sharing resources standard methodologies and career opportunities that are found in a Fortune 500 company like Fortive.
Your Impact
Adhere to and drive Health and Safety First culture within the team and across the organization.
To facilitate manage and grow the Field Service Department and provide high quality service to customers.
To arbitrate the allocation of resources required in the delivery of service.
To develop tools including the quality management system for service to be carried out effectively and efficiently.
To maintain and improve a progressive training scheme for core and supplementary knowledge and skills to cope with the latest Iris products technology and thirdparty tools.
To assist staff members to develop their career at Iris through objective and development plan setting and review.
Develop lead and execute growth plans for the department
Meet yearly KPIs for on time delivery of reports quality of service and revenue targets.
Skills & Experience
Education:
Required: Degree in Electrical Engineering from a recognized University. Lesser education but with demonstrated supervisory and leadership experience may also be acceptable.
Preferred: Corporate membership of professional engineering institutions business training (MBA or EMBA)
Experience:
Required: 10 years work experience which is gained in an operation maintenance contracting or service function in an electrical engineering related organization with at least 3 of which in a management or supervisory position.
Preferred: Design and operational knowledge of rotating machines and/or high voltage equipment would be a definite asset.
Communication:
Must have excellent verbal and written communication skills to convey detailed instructions to service personnel and clients. Must be capable of preparing detailed written reports and giving direction instruction and training to staff and clients on the application and installation of Iris products. Strong interpersonal skills are required to handle diverse staff.
Mental Demands:
Requires great attention to customer scheduling demands. Must be capable of learning and instructing new processes and equipment involving the latest condition monitoring measurement technologies.
Working Conditions:
Office setting with periods of working in an industrial plant environment. Occasional exposure to chemical electrical mechanical and radiation hazards.
About Us
We Are Fortive!!
Fortives essential technology makes the world stronger safer and smarter. We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions.
We are a global industrial technology innovator with a startup spirit. Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies. Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.
We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive we believe in you. We believe in your potentialyour ability to learn grow and make a difference.
At Fortive we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive we believe in growth. Were honest about whats working and what isnt and we never stop improving and innovating.
Fortive: For you for us for growth.
Ready to move your career forward Find out more at .
Required Experience:
Manager
Employment Type
Full-Time
