ServiceNow Enterprise Solution Consultant - East Region
ServiceNow Enterprise Solution Consultant - East Region
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1 Vacancy
Job Description
Our Mission
NewRocket a global fullservice Elite ServiceNow partner helps top enterprise leaders solve their toughest business problems and navigate change with confidence. Our mission it to go beyond creating meaningful experiences for our employees and customers. Our vision is to be the goto ServiceNow Guide creating extraordinary results with ServiceNow.
NewRocket has been awarded the 2024 BEST Award 2024 ServiceNow Customer & Industry Workflows Delivery Success Partner (CIWF) 2023 ServiceNow Worldwide Customer Workflow Partner of the Year and 2023 ServiceNow Creator Workflow Partner of the Year. We are #GoingBeyond
Come join our Crew!
Our Approach to Work
At NewRocket people are not just the backbone; theyre the heartbeat. We champion diversity celebrate creativity and embrace the uniqueness each person brings to the table. Here its not just about a job; its about fostering a healthy worklife balance creating a culture that thrives on collaboration and innovation and supporting professional growth for individuals and teams.
We believe in creating meaningful experiences not just for our clients but for every member of our crew. Your voice matters your growth matters and you matter. Join us for a journey where your uniqueness is not only recognized but celebrated and together lets create something extraordinary!
Your Career
The Enterprise Solution Consultant is focused on building credibility and trust with business and technical leaders in our largest customers by developing complex business solutions and crossfunctional strategies. The Enterprise Solution Consultant brings technical expertise realworld experience strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the platform of platforms vision. The Enterprise Solution Consultant will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface one code base and one data model. The Enterprise Solution Consultant may also have leadership responsibility for Solution Consultants and Senior Solution Consultants.
Your Impact
- Develop highcomplexity enterprisewide business solutions by engaging with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from NewRocket and ServiceNow
- Accountable for a mission crews performance throughout the presales cycle
- Work with a wide variety of customers colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work with NewRocket.
- Lead architecture and design engagements to demonstrate how NewRocket meets the needs of strategic customers including; IT Transformation Digital Products/Services Platform as a Service Enterprise Service Management and the cocreation of industry specific solutions; leverage best practice and industry standards to build customer trust and architect best in class solutions.
- Act as technical leaders for NewRockets customers most complex solutions designed to ensure that they can realize the value they need.
- Understand the business strategy of the customer and articulate how NewRocket can enable and deliver value to their organization with ServiceNow seamlessly integrating into their current and future technology landscape
- Understand the detail behind the ServiceNow NewRockets solutions and platform of platforms architecture and communicate it at various levels
- Work with architecture development methods modelling approaches and architecture patterns for integration
- While collaborating with customers partners the broader NewRocket Team and ServiceNow the Enterprise Solution Consultant will create and communicate highlevel architectures and strategies that are both written and verbal to audiences up to and including the CIO/CTO level; requires a high degree of discretion and influence while communicating at the highest level of client organizations
- Interact at multiple levels within a customer account (Enterprise Architects Domain Architects Directors VPs and CXOs) and maintain these relationships throughout their customer journey.
- Provide thought leadership and collaborate with internal ServiceNow business units
- Identify lead and contribute to the creation of best practices white papers sales workshops etc
- Where applicable manage coach mentor and lead a team of Solution Consultants and Senior Solution Consultants
Your Experience
- 8 years of proven success in influencing senior technology leaders to drive change in a presales customer or delivery focused role.
- Experience with Enterprise Architecture or Application Architecture presales in a software vendor or professional services environment.
- Excellent understanding of the architectural principles for cloudbased platforms that include SaaS PaaS multitenancy and automation
- Passion and energy for building business relationships and is accustomed to driving the simplification of complex concepts into compelling customer proposals
- Drive for results using outofthebox innovative thinking together with excellent problemsolving skills
- An intrinsic ability to understand and prioritize work and is willing to make big bets when the time is right to invest time and energy in the right areas.
- Willingness to jumpin and rollup their sleeves alongside customers colleagues and partners to get things done faster and better.
- A track record of success in using Human Centered Design techniques to explore the customers current reality and set a vision for the future.
- Expertise designing implementing and managing advanced architectures in an application domain and integrating multiple systems or platforms
- Familiarity with common Enterprise and Industry Architecture frameworks such as: TOGAF Zachman IT4IT BIAN TMForum etc.
- Experience and understanding of multiple technical domains application data DevOps AI/ML integration big data mobility analytics etc.
- Intrinsically curious and passionate about researching current and emerging technologies and developing innovative solutions
- Experience presenting architecture concepts designs and goals to technology leaders and partners
Education:
- BA/BS degree in Business Administration or technology related field preferred or equivalent experience
- Industry certifications highly desired including ServiceNow Sales Certifications and PreSales Certifications ServiceNow Certified System Adminstrator ServiceNow Certified Implementation Specialist (four or more)
We Take Care of Our People
NewRocket is committed to a diverse and inclusive value and celebrate diversity believing that every employee matters and should be respected and are proud to be an equal opportunity workplace and affirmative action employer committed to providing employment opportunity regardless of sex race creed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy citizenship military or Veteran status. For individuals with disabilities who would like to request an accommodation please contact
Required Experience:
Contract
Employment Type
Full Time
