Senior Manager, Bengaluru Operations Leader
Senior Manager, Bengaluru Operations Leader
Posted on :
04-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Why Ryan
Global AwardWinning Culture
Flexible Work Environment
Generous Paid Time Off
WorldClass Benefits and Compensation
Rapid Growth Opportunities
Company Sponsored TwoWay Transportation
Exponential Career Growth
In addition to operational leadership this role plays a key part in shaping team culture fostering talent development and driving innovation through strategic thinking and crossfunctional collaboration. The ideal candidate will be proactive peoplefocused and capable of operating in a dynamic fastpaced and globally connected environment.
Key competencies required for success in this role include:
Strong Leadership
Change Management
Financial Acumen
Influencing and Negotiation
Operations Coordination and Direction
Stakeholder Management
Driving Process Excellence
Delivering an Outstanding Team Member Experience
People Development and Talent Management
Crossfunctional and Global Collaboration
Strategic Thinking and Longterm Planning
Embracing Technology and Driving Innovation
Duties and Responsibilities:
- Supervise coach and empower leaders across practices to build highperforming teams and promote a culture grounded in Ryans values.
- Lead performance management processes support career development succession planning and build leadership capabilities within the Bengaluru operations team.
- Foster a positive and inclusive workplace culture by actively engaging with team members promoting wellbeing and ensuring a supportive and collaborative environment.
- Champion change initiatives by leading transitions of new processes into the Bengaluru GCC and driving adoption through communication training and support.
- Oversee daily operations by collaborating with GCC business partners practice leaders and client service managers to transition scale and improve processes.
- Partner with internal stakeholders across global and local teams to gain alignment on strategy secure resources and influence decisions that impact operations.
- Work in close coordination with leaders from other GCC locations and functions to ensure aligned operations and consistent service delivery across geographies.
- Ensure compliance with all local regional and international laws regulations and best practices proactively managing risks related to operations and business continuity.
- Leverage digital tools to modernize operations automate routine tasks and support technologydriven service delivery improvements.
- Identify opportunities for continuous improvement across delivery functions and lead initiatives to enhance quality efficiency and scalability of services.
- Provide insights on regional labor trends talent strategies and organizational needs to support longterm growth workforce planning and future capability building.
- Prepare manage and forecast the annual budget for the Bengaluru Delivery Center ensuring resource optimization and alignment with business goals.
- Leverage data analytics to drive decisionmaking track operational performance and identify areas for improvement optimizing service delivery and operational efficiency.
- Organize and support key business events including executive leadership visits town halls team outing community service and strategic meetings.
- Lead or support key projects within Bengaluru Operations ensuring that they are completed on time within scope and aligned with organizational objectives.
- Build and maintain strong relationships with business leaders internal support teams (HR IT Finance Legal etc.) and external vendors to ensure seamless service delivery.
- Perform other duties as assigned in support of Ryans mission and goals.
Education and Experience:
8 years of experience in people & operations management.
Post graduate in Business Management
Serviceoriented operations management preferred
Experience in U.S Taxation domain preferred
Computer Skills:
To perform this job successfully an individual must have intermediate knowledge of Microsoft Word Access Excel PowerPoint Outlook and Internet navigation and research.
Supervisory Responsibilities:
Directly supervises team members in their practice and carries out supervisory responsibilities in accordance with the Firms policies and applicable laws.
Required Experience:
Senior Manager
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
