Personal Banker
Personal Banker
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Job Description
First International Bank and Trust is a familyowned community bank and one of Prairie Business Magazines 50 best places to work.
We are seeking a motivated and customerfocused Personal Banker to join our team. In this role you will be responsible for delivering extraordinary customer service while ensuring accurate and secure handling of financial transactions. You will play a vital role in opening and maintaining consumer and business accounts and recommending relevant products and services to enhance customer relationships.
This is an inoffice position.
Key Responsibilities:
- Provide an extraordinary customer experience by adhering to best practices for identity verification and fraud protection.
- Accurately process a wide range of financial transactions to ensure customer satisfaction.
- Conduct interviews and gather required documentation for consumer and business account openings and maintenance.
- Educate account holders on bank policies and procedures to enhance their understanding and confidence in our services.
- Recommend products and services that align with customers personal and business needs deepening both new and existing relationships.
- Collaborate with internal partners to refer business opportunities across all FIBT departments.
Qualifications:
- High school diploma or equivalent; bachelors degree in finance business or a related field preferred.
- Previous experience in banking financial services or customer service roles is a plus.
- Strong interpersonal and communication skills with a passion for providing exceptional customer service.
- Ability to work collaboratively within a team and build relationships with customers and colleagues.
- Detailoriented with strong organizational skills and the ability to manage multiple tasks effectively.
First International Bank and Trust is a familyowned fullservice Community Bank with locations in ND MN SD and AZ.
We show our employees we care by providing competitive benefits training and growth opportunities. Here are the things we offer within our fulltime benefits package:
- Generous PTO and Holiday pay
- Health Dental & Vision
- 401K Retirement Plan with Employer Match
- Paid Parental Leave
- Life and Disability Insurance
- This position also offers a $5.00 per hour weekend differential.
If you are interested in learning more you can apply or if you have questions before applying you can reach out directly to .
Equal Opportunity Employer
Employment Type
Hourly
