Discharge Coordinator (Full Time, Day shift)
Discharge Coordinator (Full Time, Day shift)
Posted on :
04-05-2025
Employer Active
1 Vacancy
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Job Description
Job Summary
Works under the direction of the Director of Case Management to provide administrative support and the RN and/or Social Worker to complete referrals for postacute services for patients and assists with tasks that do not require a clinical license or degree.
Job Specific Duties
- Assists patient and families; ensures that they are provided with postacute care services as ordered by the physician.
- Provides patients and families with choices of postacute providers per policy.
- Provides Medicare patients with the Important Message from Medicare (IM Notice) MOON and HOON as required by CMS guidelines policy and compliance standards.
- Responds to postacute providers timely and completes referrals and confirmation of services as indicated.
- Works collaboratively with Case Management and Social Work teams to ensure timely safe and effective implementation of discharge plans to avoid delays in discharge and prevent avoidable readmissions.
- Ensures documentation is completed accurately thoroughly and within standard of 24 hours (e.g. discharge planning).
- Ensures appropriate continuing care services are in place for assigned patient transitions by assisting with the arrangements of services (home health DME transportation nursing facility etc.).
- Interacts with vendors payer and community partners to facilitate safe transitions for patients.
- Manages discharge planning referrals responses transportation and required authorizations.
- Coordinates followup appointments; gathers information and facilitates scheduling appointments with specialists/primary MD. Prioritizes appointments to prevent discharge delays.
- Communicates scheduled appointments with patient/family and healthcare team.
- Works on confirming postacute care services timely to avoid delays in discharge and escalates barriers to discharge as they are identified.
- Maintains contact with patients legal guardian during hospitalization to explain treatment program and address any concerns or questions following up promptly on all areas of concern.
- Coordinates and participates in patient and family meetings as it relates to discharge plans.
- Maintains ongoing and effective communication with patients families and other members of the health care team regarding status of postacute care services and provides patients / caregivers with information on the provider(s) that will provide the postacute care.
Minimum Job Requirements
- 2 years of previous experience in a healthcare or health related setting with coordination of care experience
- Experience in coordination of medical appointments and services
Knowledge Skills and Abilities
- Associates degree in healthcare preferred
- LPN preferred
- Knowledge of managed care benefits and coverage of services and postacute care
- Familiarity with Microsoft Office Word PowerPoint Excel Visio Cerner Clinical Documentation system
- Excellent oral/written communication interpersonal and organizational skills
- Ability to aggregate and analyze data
- Able to adapt and react calmly under stressful situations
- Able to handle multiple assignments set priorities and meet deadlines
- Strong ability in prioritizing problem solving and attention to detail
- Able to work in a team environment
- Ability to arrange postdischarge services
- Ability to communicate effectively with patients families providers and other members of the care team
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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