Case Workerâ Hoarding Control
Case Workerâ Hoarding Control
Posted on :
04-05-2025
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1 Vacancy
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Job Description
Employment Type:FullTime Permanent
Work Hours:35 hours per week (rotating shifts; includes evenings and weekends; shared oncall responsibilities)
Salary:$55939 annually (L7) plus comprehensive benefits
Location:389 Church Street Toronto Ontario M5B 2E5
JOIN OUR TEAM
YWCA Toronto strives to uphold antidiscrimination practices and antioppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans intersex nonbinary agender and/or TwoSpirit. We encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.
The Case Worker Hoarding Control is responsible for supporting tenancy through holistic programming: using eviction prevention measures; developing and implementing community development initiatives with the goal of creating a dynamic and inclusive community; engagement with the broader community through a traumainformed harm reduction and AOP lens that meets the emotional practical and social support needs of the tenant community. The Case Worker will work with the Manager to ensure that case management community development coaching and pest control & hoarding management activities are integrated into the overall program delivery. They will provide leadership in the development and facilitation of initiatives to support the community to generate individual and community solutions to address pest control issues and tenants overall wellness.
ABOUT YWCA TORONTO HOUSING SUPPORT PROGRAM CHURCH STREET
YWCA Toronto Church Street facility includes 120 units of permanent housing. The Case Worker Hoarding Control is responsible for providing case management and Community Engagement support to a minimal case load of women and gender diverse people with complex mental health issues who are at risk of homelessness; individuals transitioning from provinciallyfunded institutions and service systems such as hospitals or prisons; Indigenous women/twospirit people. The program goals include housing stabilization harm reduction and health promotion. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives to maintain housing stability and achieve wellbeing.
KEY RESPONSIBILITIES
QUALIFICATIONS
Posting Date: May 2 2025
Work Hours:35 hours per week (rotating shifts; includes evenings and weekends; shared oncall responsibilities)
Salary:$55939 annually (L7) plus comprehensive benefits
Location:389 Church Street Toronto Ontario M5B 2E5
Internal Application Deadline:Monday May 12 2025
External Application Deadline:Wednesday May 14 2025
External Application Deadline:Wednesday May 14 2025
JOIN OUR TEAM
YWCA Toronto strives to uphold antidiscrimination practices and antioppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as trans intersex nonbinary agender and/or TwoSpirit. We encourage applications from women and gender diverse people from all races ethnic origins religions abilities and sexual orientations.
The Case Worker Hoarding Control is responsible for supporting tenancy through holistic programming: using eviction prevention measures; developing and implementing community development initiatives with the goal of creating a dynamic and inclusive community; engagement with the broader community through a traumainformed harm reduction and AOP lens that meets the emotional practical and social support needs of the tenant community. The Case Worker will work with the Manager to ensure that case management community development coaching and pest control & hoarding management activities are integrated into the overall program delivery. They will provide leadership in the development and facilitation of initiatives to support the community to generate individual and community solutions to address pest control issues and tenants overall wellness.
ABOUT YWCA TORONTO HOUSING SUPPORT PROGRAM CHURCH STREET
YWCA Toronto Church Street facility includes 120 units of permanent housing. The Case Worker Hoarding Control is responsible for providing case management and Community Engagement support to a minimal case load of women and gender diverse people with complex mental health issues who are at risk of homelessness; individuals transitioning from provinciallyfunded institutions and service systems such as hospitals or prisons; Indigenous women/twospirit people. The program goals include housing stabilization harm reduction and health promotion. Individual and group support assists tenants to identify and build the skills required to address the barriers they experience in their lives to maintain housing stability and achieve wellbeing.
KEY RESPONSIBILITIES
- Uses effective eviction prevention measures to assist tenants with significant mental health/substance use challenges to assume and maintain their tenancy obligations;
- Provides crisis prevention intervention and counseling for women and children and gender diverse people to respond to crisis in ways that support individual and community wellbeing;
- Assists tenants to resolve issues of outstanding arrears pest control and hoarding management challenges;
- Acts as a specialist in the area of hoarding from a harm reduction framework;
- Working with other staff Property Service and tenants to prepare for bed bug/pest removal and/or assist in decluttering education and assistance with organizing and housing issues stemming from hoarding management;
- Works with a tenant support network and referral partners to develop individualized support plans that identify ongoing housing and mental health/addictions goals and supports;
- Creates programming specifically designed to build community capacity with the use of a harm reduction framework that will give individuals and groups of residents the opportunity to develop and use harm reduction strategies in all aspects of their lives (health relationships independent life skills housing etc.).
QUALIFICATIONS
- General knowledge of an academic or technical discipline normally acquired through the completion of an undergraduate degree (example: Bachelor of Social Work) (Cases for Equivalency will be considered);
- Knowledge of best practices for pest control and hoarding issues and using tools or frameworks to support harm reduction goals;
- Knowledge of bed bug and other pest concerns pest control procedures solutions and best practices for hoarding support and follow up;
- 3 5 years directly related experience working in a supportive housing setting in a direct service setting with children youth and adults who experience impacts of poverty homelessness/underhousing violence/trauma mental health/addictions or concurrent disorders;
- Excellent crisis intervention and conflict mediation skills with ability to remain calm in crisis;
- Proven experience working independently developing and facilitating groups;
- Demonstrated experience in cultivating leadership within groups and developing dynamic and innovative programming;
- Supportive counseling and groupwork approach that is flexible clientcentered and strengthsbased;
- Life Skills certificate an asset;
- Working knowledge of the Residential Tenancies Act Housing Services Act and Ontario Human Rights Code;
- Strong knowledge and understanding of community resources;
- Working knowledge of Microsoft office suite;
- Excellent oral and written communication skills;
- Demonstrated understanding and proven ability to work from Antioppression Trauma Informed Harm Reduction and feminist frameworks;
- Knowledge of a second language or culture an asset;
- Able to work in settings which are crowded and may include second hand smoke and/or unpleasant odours;
- Comfortable working in an environment in which clients may be angry and exhibit antisocial behaviours;
- Experience with Pirouette database is considered an asset;
- Demonstrated cultural competency with ability to communicate and engage with individuals from diverse ethnocultural backgrounds and different levels of abilities;
- Capable of lifting minimum 25lbs.
- Comprehensive Medical Vision and Dental Coverage
- Life Insurance and LongTerm Disability Benefit
- MultiSector Pension Plan: Employers contribution of 5.75% and Employee Contribution of 3.25%
- Time off: Starts with 20 Vacation Days 1.5 Days Per Month Sick Leave 12 Paid Holidays Health Promotional Days and 4 Float Days
- Other Benefits: Child Care Benefits Maternity/Parental Leave Supplementary Employment Benefits Educational/Sabbatical Leave and Financial Assistance for Professional Development
Posting Date: May 2 2025
YWCA Toronto transforms lives. As the citys largest multiservice womens organization we help women and gender diverse people escape violence move out of poverty and access safe affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
Vaccination Policy: In accordance with YWCA Torontos COVID19 Vaccination Policy all YWCA Toronto employees students and volunteers are strongly encouraged to obtain all COVID19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring.
YWCA Toronto promotes the principles of antioppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races ethnic origins religions abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process upon request to applicants with disabilities. If contacted please advise us if you require any accommodation. While we thank all candidates for their interest only those selected for an interview will be contacted.
YWCA Toronto is a ScentSensitive Workplace.
Required Experience:
Junior IC
Employment Type
Full-Time
Key Skills
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