DescriptionThe Role
As a Pension Outsourcing Senior Associate you will perform a wide variety of recurring defined benefit plan administration services for clients contribute to special projects and provide ad hoc client support services. You will serve as the daytoday project manager contributing to client management and special projects while also mentoring less experienced associates.
You will have the opportunity to:
- Serve as primary daily contact to clients on delivery of services
- Respond to and resolve complex issues including those escalated clients and colleagues
- Review work and deliverables of analysts
- Raise issues as appropriate to directors
- Enhance your expertise in retirement plan design and administration
- Be on a career path with growth and advancement
- Employ the most cuttingedge tools and resources and work with top talent in the industry
- Prepare moderately complex benefit calculations and trust instructions
- Collect manipulate reconcile and review participant data identifying and resolving issues as they arise
- Resolve more complex plan provision questions and issues surfaced by less experienced analysts
- Follow and update documentation materials as directed
- Employ WTWs Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations in administering plans
- Manage and coach team to ensure progress against established budgets timelines and quality standards
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced associates
Note: Employmentbased nonimmigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
QualificationsThe Requirements
- Minimum of 10 years defined benefit plan administration and manual calculation experience required
- Bachelors or Masters degree in mathematics statistics finance or any other major with significant quantitative course work; with a strong academic record
- Strong knowledge of the fundamentals of defined benefit plan design
- Strong analytical and problemsolving skills
- Solid expertise in Microsoft Excel and Word
- Strong attention to detail
- Professional clientfocused approach to colleagues and assignments
- Seeks out experiences that may change perspective or provide an opportunity to learn new things
- Ability to organize set priorities work independently and complete multiple projects within established deadlines
IF NOT QUEBEC
- Strong oral and written communication skills in English
IF QUEBEC
Strong oral and written communication skills in French and English
Equal Opportunity Employer
Required Experience:
Senior IC