Station Manager (JFK-New York)
Station Manager (JFK-New York)
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1 Vacancy
Job Description
Station Manager
The Opportunity
The Station Manager JFK will lead the launch and operational management of North Americas first fully electric Ground Support Equipment (GSE) pooling operation at JFKs New Terminal One (NTO). This strategic leadership role will oversee commercial operational personnel and administrative functions implement fleet management strategies ensure stakeholder satisfaction and optimize operational processes to support a sustainable and innovative ground handling environment. The Station Manager will be the key stakeholder manager of this initiative working closely with New Terminal One the pool users (handlers) and TCR management. The person in this role will be the expert in GSE pooling operations.
Reporting Structure
The Station Manager will report into the Managing Director for North America. The Station Manager will manage the JFK Workshop Manager as well as the Pooling Coordination team and admin support team.
A snapshot of what you will be doing here
Safety:
Active implementation and rollout of safety culture (zeroharm) in operations.
Daytoday safety of TCR operational teams partners and other airport stakeholders.
Operations:
Lead the development of Standard Operating Procedures (SOPs) for the pooling model ensuring high standards of safety sustainability and efficiency.
Oversee the daily operations of the electric GSE pooling service to ensure safety service quality and operational excellence with the support of the JFK Workshop Manager.
Develop and implement bestinclass operational processes to support business needs and financial models.
Foster a serviceoriented accountable and agile team environment rooted in TCRs core values: Passion Integrity Accountability and OpenMindedness.
Fleet and Asset Management:
Maintain and oversee a fully electric GSE fleet ensuring operational readiness safe operations and compliance with TCR and OEM maintenance standards with the support of the JFK Workshop Manager.
Ensure bestinclass asset management including data accuracy in fleet management systems.
Provide expertise in equipment operations including vendor and contract management.
Assess equipment damage determine responsibility and manage chargeback processes.
Stakeholder Management:
Act as the primary liaison with ground handling companies at NTO the New Terminal One management team and internal TCR stakeholders (both in NAM and Brussels HQ).
Proactively manage relationships and coordinate regular stakeholder communications to align operational priorities and service level expectations.
Maintain a distinct customer focus for both internal and external stakeholders.
Financial and Commercial Management:
Support budget planning and operational cost control for pooling services.
Collaborate with regional operational and commercial teams to develop tailored strategies supporting profitability and service excellence.
Ensure contractual KPIs are properly reported on and met
Drive and implement operational efficiency initiatives aligned with strategic financial objectives.
Project Management and Strategic Growth:
Support define and implement the TCR Americas strategy in line with the group strategy.
Lead the implementation and growth of the JFK pooling operation managing project milestones risk assessments and stakeholder engagement.
Support future pooling opportunities at JFK and the wider North American region and act as the regional GSE Pooling subject matter expert.
We are looking for an individual who:
Bachelors degree in Aviation Management Business Management Logistics Supply Chain Engineering or a related field or equivalent operational experience.RS1
Required experience in operational roles within the aviation industry including Airports Airlines Ground Handlers or Airport Service Providers.
Demonstrated success managing multiple operational projects with strong organizational time management and problemsolving skills.
Strong leadership and team development abilities including experience facilitating operational excellence and change management.
A resultsoriented analytical and proactive approach complemented by a dynamic personality.
Capable of working autonomously and taking initiative.
Proficient in Microsoft Office (Excel Word PowerPoint) and familiar with computeraided maintenance management systems (CMMS/ERP) and resource planning and allocation software (Inform Sabre etc). RS2KC3KC4
Excellent written and verbal communication skills in English; strong ability to engage with diverse stakeholders at all levels.
Leadership abilities including team facilitation vision communication delegation change management conflict resolution and direction.
Ambition to expand personal responsibilities and the development of the team in a fastpaced international setting.
Certifications
Valid drivers license.
Ability to obtain and maintain required badging for JFK Airport.
Work Environment and Physical Requirements:
OnSite Presence: This role requires a primarily onsite presence to manage safety oversee teams maintain customer relationships and monitor equipment.
Emergency Flexibility: The position requires flexibility to be onsite as needed for urgent safety or operational issues.
Why Youll Love Working with Us:
Be Part of a Thriving International Team: Join a successful growing company where youll be valued and empowered to make an impact.
Quick DecisionMaking and PeopleFirst Culture: Work in a company that prioritizes its people and supports fast effective decisions.
GrowthFocused Environment: Enjoy opportunities for professional development and career advancement.
Competitive Salary and Benefits: We offer a competitive salary based on experience.
Our Comprehensive Benefits Include:
Health Dental Vision STD/LTD and Life Insurance Employee Assistance Program (EAP)
Generous Vacation and Sick Leave plus a 401K with matching contributions
UNLIMITED REFERRAL BONUSES because we know great people know great people!
Our company
At TCR Group we are committed to revolutionizing the aviation industry by providing integrated solutions for Ground Support Equipment (GSE). Our services include GSE rental leasing and maintenance. With headquarters near Brussels and a team of approximately 1700 employees we operate globally across over 200 airports in America Europe Asia Pacific and the Middle East. Our dedication to excellence makes us a trusted partner for customers worldwide.
Do you think we could be a match We look forward to meeting you.
If you are passionate about customer service enjoy close attention to detail and thrive in a collaborative environment we invite you to apply for this exciting role.
Please note: We kindly request that agencies and recruiters refrain from contacting us regarding this job posting.
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Required Experience:
Manager
Employment Type
Full-Time
