drjobs Sr Splunk ITSI Engineer - ONSITE

Sr Splunk ITSI Engineer - ONSITE

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Jobs by Experience drjobs

15years

Job Location drjobs

Miami, FL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Title: Splunk ITSI Engineer
36 months
onsite St Doral FL 33172 USA

*** MUST HAVE SECRET CLEARANCE***

We are seeking a detailoriented and technically proficient Splunk ITSI Engineer to design deploy and manage our Splunk IT Service Intelligence (ITSI) platform. This role is critical in providing realtime visibility into the health and performance of IT services reducing downtime and enabling proactive incident management. The ideal candidate will have strong experience with Splunk core a deep understanding of service monitoring and a passion for delivering highvalue insights to IT and business stakeholders.
Key Responsibilities Deploy and configure Splunk ITSI including services entities KPIs and glass tables.
Create and manage IT service models that map infrastructure components to business services.
Define and tune Key Performance Indicators (KPIs) to monitor system and service health.
Build Glass Tables and dashboards to provide realtime visualizations for various teams in the organization.
Implement episode review workflows to group related alerts and reduce noise.
Develop and apply anomaly detection models and baseline thresholds for proactive alerting.
Integrate ITSI with alerting and ITSM tools (e.g. ServiceNow) for automated incident response.
Install and configure MLTK (Splunk Machine Learning toolkit)
Build and train service adaptative thresholding
Collaborate with infrastructure application and other teams to onboard data sources and refine service visibility.
Monitor and optimize the performance and scalability of the ITSI environment.
Document architecture KPIs service definitions and procedures.
Install and configure content packs
Qualifications
Required: 2 5 years of experience in Splunk administration with a focus on ITSI or service monitoring.
Proven ability to build and manage services KPIs and Glass Tables within Splunk ITSI.
Strong understanding of infrastructure and application monitoring including logs and metrics.
Experience working with enterprise IT environments (e.g. servers databases cloud platforms).
Familiarity with ITIL concepts such as incident problem and change management.
Excellent troubleshooting documentation and communication skills. Preferred:
Splunk certifications (e.g. Splunk Core Certified Admin Splunk ITSI Certified Admin).
Experience with ServiceNow or other ITSM tools.
Exposure to DevOps or SRE practices.
Knowledge of machine learningbased anomaly detection and predictive analytics.

We are seeking a detail-oriented and technically proficient Splunk ITSI Engineer to design, deploy, and manage our Splunk IT Service Intelligence (ITSI) platform. This role is critical in providing real-time visibility into the health and performance of IT services, reducing downtime, and enabling proactive incident management. The ideal candidate will have strong experience with Splunk core, a deep understanding of service monitoring, and a passion for delivering high-value insights to IT and business stakeholders. Key Responsibilities Deploy and configure Splunk ITSI, including services, entities, KPIs, and glass tables. Create and manage IT service models that map infrastructure components to business services. Define and tune Key Performance Indicators (KPIs) to monitor system and service health. Build Glass Tables and dashboards to provide real-time visualizations for various teams in the organization. Implement episode review workflows to group related alerts and reduce noise. Develop and apply anomaly detection models and baseline thresholds for proactive alerting. Integrate ITSI with alerting and ITSM tools (e.g., ServiceNow) for automated incident response. Install and configure MLTK (Splunk Machine Learning toolkit) Build and train service adaptative thresholding Collaborate with infrastructure, application, and other teams to onboard data sources and refine service visibility. Monitor and optimize the performance and scalability of the ITSI environment. Document architecture, KPIs, service definitions, and procedures. Install and configure content packs Qualifications Required: 2 5 years of experience in Splunk administration, with a focus on ITSI or service monitoring. Proven ability to build and manage services, KPIs, and Glass Tables within Splunk ITSI. Strong understanding of infrastructure and application monitoring, including logs and metrics. Experience working with enterprise IT environments (e.g., servers, databases, cloud platforms). Familiarity with ITIL concepts such as incident, problem, and change management. Excellent troubleshooting, documentation, and communication skills. Preferred: Splunk certifications (e.g., Splunk Core Certified Admin, Splunk ITSI Certified Admin). Experience with ServiceNow or other ITSM tools. Exposure to DevOps or SRE practices. Knowledge of machine learning-based anomaly detection and predictive analytics.

Employment Type

Full Time

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