Mailroom Support Agent (Onsite)
Mailroom Support Agent (Onsite)
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Job Description
The Mailroom Support Agents primary function is to process specialty mail and detect any fraudulent activity. You will be paid $15/hour and will work onsite at our 701 Experian Parkway Allen TX office and report to the Customer Support Manager.
Responsibilities:
- Process specialty correspondence by opening and scanning department mail
- Code mail by correspondence type and route to the appropriate department
- Screen mail to detect fraudulent activity
- Navigate the scanning system and applications. Performing limited maintenance on the scanning system.
- Ability to lift and carry bins of mail weighing up to 25-30 pounds.
Qualifications :
- Required Hours: Sundays 5:00 am - 1:30 pm Mondays and Tuesdays 2:30 am - 1 pm Wednesdays 4:30 am - 11:00 am Thursdays off and Fridays 4:30 am - 11:00 am Saturdays Off OR Sundays Off Mondays and Tuesdays 11:30 am - 10 pm Wednesday and Thursdays 11:30 am - 5:30 pm Fridays 11 am - 7:30 pm Saturdays Off.
- High School Diploma or equivalent experience
- Previous experience working in a mailroom environment with experience in logistics shipping and receiving mail distribution and other relevant skills
- Previous experience in retail or warehouse environments; skills in inventory management and package handling which are transferable to mailroom operations
- Previous experience in logistics shipping or receiving roles may have relevant skills and follow procedures for efficient mail distribution
- Previous experience with Microsoft Office; internet email and ability to operate office equipment
- Must be available to work overtime
- Requires 6 months to 1 year of experience in customer service-related experience
- Will pass background screening which will include a criminal background check employment verification education verification credit check and a drug screen.
Additional Information :
Benefits/Perks:
- Great compensation package including uncapped commission
- Core benefits including medical dental vision and matching 401K
- Flexible work environment ability to work remote hybrid or in-office
- Flexible time off including volunteer time off vacation sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. You will be also eligible for a variable pay opportunity.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Onsite
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
