This is a remote position.
Schedule:
- 40 hours per week
- 9 AM to 5 PM Seattle WA time Monday to Friday
About Company:
We are a dedicated psychiatric clinic committed to providing compassionate and professional mental health services. We are looking for a detailoriented and empathetic Medical Admin Assistant to support our administrative and patient care processes remotely.
Responsibilities:
- Patient Communication: Answer phone calls emails and messages schedule appointments and send reminders.
- Medical Records Management: Maintain and update electronic health records (EHR) ensuring accuracy and confidentiality.
- Insurance and Billing Support: Verify insurance coverage process billing and payments and assist with claims.
- Prescription Coordination: Assist with medication refill requests and communicate with pharmacies.
- Clinical Documentation Support: Transcribe and organize clinical notes ensuring proper documentation.
- General Administrative Tasks: Handle data entry maintain organized files and provide administrative support to psychiatrists and mental health professionals.
- FollowUp and Patient Support: Check in with patients regarding followup appointments treatment plans and necessary paperwork.
Requirements
- Previous experience as a Medical Virtual Assistant or in a healthcarerelated administrative role (psychiatry or mental health experience is a plus).
- Familiarity with EHR systems and HIPAA compliance.
- Able to juggle 35 tasks at any given time.
- Strong organizational and multitasking skills.
- Excellent verbal and written communication skills.
- Ability to handle sensitive patient information with confidentiality and professionalism.
- Proficiency in Microsoft Office Google Suite and medical scheduling software.
- Experience with medical billing insurance verification and prior authorizations is a plus.
Preferred Skills:
- Knowledge of mental health terminology and psychiatric care processes.
- Ability to provide compassionate patient support and assistance.
- Techsavvy with the ability to adapt to new software and systems quickly.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR22765JOB
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