Tech functional consultant-L1-Service Now
Tech functional consultant-L1-Service Now
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
This job involves:
Key Responsibilities Expectations
1 ServiceNow development Responsible for delivering complex technical solutions within the ServiceNow
environment ensuring the resulting outcomes meet the needs of the business.
2 ServiceNow platform support Undertake operational activity including the resolution of platform related
incidents version upgrades required housekeeping and proactive maintenance.
3 Peer checking Perform peer checking of colleague s deliverables ensuring outcomes follow
bestpractice and meet expected standards.
4 Stakeholder engagement Engage with internal stakeholders to understand requirements define
solutions
and agree the definition of done.
5 Team planning and review Participate within team DevOps ceremonies (sprint planning show and tell
sprint review etc) providing valued input.
Essential Experience:
1 Demonstrable experience of developing upon the ServiceNow platform (specifically the core
ITSM and ITOM modules) with a track record of designing and delivering technical solutions.
2 Familiarity with the integration of external platforms / data into ServiceNow ensuring best
practice is used.
3 Previous experience working in at least one of the following programming languages: Java
JavaScript and Python.
4 Preferably experienced with at least one of the ServiceNow HR SecOps CMDB or Virtual
Agent modules.
5 Experience utilizing the ServiceNow Catalog Builder and Flow Designer components.
6 Experience of working within a DevOps environment and the related processes and controls.
7 Be a confident communicator with proven ability to engage technical and nontechnical
stakeholders as necessary.
Mandatory Skills: ServicenowDevelopment.
Employment Type
Full Time
Key Skills
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