Manager Application Development & Support
Manager Application Development & Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description: Manager Application Development and Support
Job Title: Manager Application Development and Support
Location: Westerville OH
Department: IT
Reports To: Director CPQ
Job Summary:
The Manager Application Development and Support is responsible for overseeing the implementation maintenance and optimization of Oracle CPQ (Configure Price Quote) solutions across the enterprise. This role involves managing a team of CPQ analysts primarily and other resources collaborating with various departments and ensuring the CPQ system aligns with business objectives to enhance sales effectiveness and efficiency.
Key Responsibilities:
- Leadership and People Management:
- Lead and mentor a team of CPQ analystsand developers providing guidance execute configurator projects.
- Foster a collaborative and inclusive team environment encouraging innovation and continuous improvement.
- Conduct regular performance reviews set goals and provide constructive feedback to team members.
- CPQ System Management:
- Oversee the design development testing and implementation of CPQ configurator and commerce solutions.
- Collaborate with Sales Operations Product Offering Managers and other stakeholders to capture requirements and ensure the CPQ system meets business needs.
- Monitor system performance troubleshoot issues and implement enhancements to improve functionality and user experience.
- Monitor production support tickets to identify patterns root causes and provide resolutions by working with stakeholders. Aim for best customer service.
- Project Management:
- Manage CPQrelated projects including timelines budgets and resource allocation.
- Coordinate with crossfunctional teams to ensure successful project delivery.
- Provide regular updates to senior management on project status and outcomes.
- Strategic Planning:
- Develop and execute a strategic plan for the CPQ system aligning with overall business objectives.
- Identify opportunities for process improvements and implement best practices to optimize CPQ workflows.
- Stay updated on industry trends and advancements in CPQ technology to drive innovation.
Required Qualifications:
- Bachelors degree or equivalent in Computer Science Engineering Business or a related field.
- At least 8 years of experience with Oracle CPQ (or other CPQ) system implementing and supporting.
- Strong technical skills and understanding of business processes related to CPQ.
- Proven experience in people management including leading and developing teams.
- Excellent project management skills with the ability to manage multiple projects simultaneously.
- Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders at all levels.
Preferred Qualifications:
- Masters degree in a related field.
- Experience with associated applications like CRM and ERP.
- Certification in Oracle CPQ or related technologies.
Personal Attributes:
- Leadership: Demonstrates strong leadership qualities inspiring and motivating team members.
- ProblemSolving: Exhibits excellent problemsolving skills with the ability to address complex issues effectively.
- Innovation: Shows a proactive approach to innovation continuously seeking ways to improve processes and systems.
- Collaboration: Works well in a team environment fostering collaboration and open communication.
Required Experience:
Manager
Employment Type
Full Time
