Introduction
Family Courts mission is to provide equal access to justice for the families and children under its jurisdiction in a manner that is fair and efficient and that maintains the publics trust and confidence in an independent and accountable judiciary.
We strive each day to build an atmosphere that ensures all members of the public are treated with courtesy dignity and respect. We strive to have the same environment for our staff and value a diverse workforce.
We offer career opportunities that make a difference in peoples lives every day. Come join our team where our goal is to operate Family Court through great staff across the state.
Please note: FREE parking is available in New Castle County for Family Court staff.
Summary Statement
This position directly supervises a unit of several Judicial Case Managers that support all Commissioners in New Castle County Family Court and reports directly to the Director of Operations. The incumbent must be able to oversee the duties assigned to the unit while managing a very demanding fastpaced work area. The position requires the incumbent to have the ability to perform a vast array of courtrelated responsibilities and be able to use various case management systems used by the Court such as FAMIS CMS/JIC and DELJIS.
Essential Functions
This is the first line supervisor of a unit of Judicial Case Managers.
JUDICIAL CASE MGT. SUPERVISOR
- Incumbents are thoroughly versed in the operations of the court and associated functions in other courts.
- The elements of supervision include planning assigning reviewing and evaluating performance training and recommending hire termination and discipline. Supervision also includes responsibility for providing documentation to support recommended corrective and disciplinary actions signing performance plans and appraisals and resolving informal grievances.
- Coordinates case activities with other internal and external departments agencies and courts/units.
- Provides input in the development of policies and procedures in conjunction with other department/unit managers to ensure compliance with overall court objectives and goals.
- Confers with judges/commissioners/administrators on matters affecting the daytoday management of the courts caseload.
- Evaluates operations develops and implements recommendations for area of specialization/function.
- Regular contacts are with judges commissioners attorneys litigants law enforcement agencies and other legal agencies for purpose of ensuring cases are processes expeditiously and legally.
Job Requirements
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
- Three years experience in legal case flow management which includes managing cases as they move through the legal process.
- Six months experience in interpreting laws rules regulations standards policies and procedures.
- Six months experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experience in narrative report writing.
- Knowledge of staff supervision acquired through course work academic training training provided through an employer or performing as a lead worker overseeing the work of others; OR supervising staff which may include planning assigning reviewing and evaluating the work of others; OR supervising through subordinate supervisors a group of professional technical and clerical employees.
Conditions of Hire
Applicants must be legally authorized to work in the United States.
Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.
Benefits
To learn more about the comprehensive benefit package please visit our website at ProcessThe application and supplemental questionnaire are evaluated based upon a rating of your education training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment job title and job duties. For education and training list name of educational provider training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment education and training history as it relates to the job requirements.
Once you have submitted your application online all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the My Applications tab at Delaware State Jobs.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302). TDD users should call the Delaware Relay Service Numberfor assistance.
The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression.
Required Experience:
Manager