Remote Dealership Engagement Manager
Remote Dealership Engagement Manager
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Salary Not Disclosed
1 Vacancy
Job Description
At A Glance
Apollo Retail Services is seeking a dynamic resultsdriven Dealer Engagement Manager Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phonebased position plays a critical role in supporting SiriusXMs dealership programs through strategic outreach virtual training and ongoing relationship management.
This remote phonebased role is responsible for promoting SiriusXMs automotive dealer programs delivering training analyzing dealership performance and ensuring trial awareness across new and preowned vehicle sales. Youll act as a trusted partner to dealership staff helping them fully integrate SiriusXM offerings into their sales and service processes.
Were looking for a proactive selfstarter who thrives on relationshipbuilding problem solving and becoming an essential resource to dealer teamsall without stepping foot on the lot.
Important Information
Responsibilities:
- Serve as the primary contact for dealerships participating in SiriusXMs Dealer Programs and initiatives providing ongoing support program guidance and proactive engagement to ensure successful and adoption.
- Make regular outbound calls and handle inbound inquiries to support and engage dealerships.
- Manage dealership enrollment into SiriusXM Dealer Programs by identifying eligible dealers explaining program benefits and requirements and ensuring accurate timely submission of documentation.
- Promote brand and trial awareness helping dealers understand how SiriusXM enhances the customer experience.
- Deliver virtual coaching and training sessions to dealership personnel about the SiriusXM product technology features customer engagement and program value.
- Monitor program participation and performance across a specified region or portfolio of dealerships providing strategic support and optimization plans where needed.
- Troubleshoot issues related to activation data flow compliance or enrollment and escalate when necessary.
- Required to utilize proprietary tools to log daily activity
- High program enrollment and activation rates across assigned dealerships.
- Strong virtual relationships built on consistency accuracy and value.
- Increased engagement and improved performance metrics.
- Accurate documentation and efficient issue resolution.
- Proactive contributions to dealership successwithout ever leaving your desk.
Requirements:
- 2 years of experience in phonebased sales customer service automotive sales dealership account management program coordination field support or another customerfacing role within the automotive industry
- Excellent communication presentation and interpersonal skillsespecially over the phone and via emailwith the ability to project professionalism and influence a wide range of dealership stakeholders.
- Proven ability to explain programs train remotely and influence dealer behavior while managing and prioritizing a portfolio of dealership accounts across a district or territory with strong attention to detail for handling documentation program compliance and followthrough.
- Strong organizational and time management skills with a selfmotivated executionfocused approach and the ability to thrive in fastpaced independent environments
- Proficiency in CRM systems data tracking tools and Microsoft Office Suite (Excel PowerPoint Outlook)
- Preferred: Familiarity with automotive dealership operations and DMS platforms
Pay:
- $48000 USD a year
Perks:
- Technology allowance $75 per month
- Participation in healthcare benefits & 401K is available
- Paid holidays vacation and personal time off
Overview
Ready to Make an ImpactBy Phone
If youre passionate about automotive partnerships virtual engagement and empowering dealerships to succeed Apollo Retail Services wants you on our team to represent SiriusXM. Help us drive results and deliver valueall from your home office.
Who is Apollo
At Apollo were on a mission to make retailers and brands look their best! Because simply put when products look good they sell more.
Our Culture
Even though you will be employed by Apollo youll be part of the SiriusXM family too!Our team is passionate about our mission and eager to complete their work on time and at the highest level of celebrate different backgrounds experiences and perspectives encouraging everyone to grow within our company.
Were hiring immediately! Interested Cool. Apply now!
Required Experience:
Manager
Employment Type
Full-Time
