PW1100G Customer Technical Service Engineer - Hybrid or Remote
PW1100G Customer Technical Service Engineer - Hybrid or Remote
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$ 164000 - 164000
1 Vacancy
Job Description
Date Posted:
Country:
United States of AmericaLocation:
PW100: East Hartford 400 Main Street East Hartford CT 06118 USAPosition Role Type:
HybridU.S. Citizen U.S. Person or Immigration Status Requirements:
This job requires a U.S. Person. A U.S. Person is a lawful permanent resident as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3). U.S. citizens U.S. nationals U.S. permanent residents or individuals granted refugee or asylee status in the U.S. are considered U.S. persons. For a complete definition of U.S. Person go here. Clearance: None/Not RequiredPratt & Whitney is working to once again transform the future of flightdesigning building and servicing engines unlike any the world has ever seen. And because transformation begins from within were seeking the people to drive it. So calling all curious.
Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title a country or your comfort zone. Bring your passion and commitment and well welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.
At Pratt & Whitney the difference you make is on display every day. Just look up. Are you ready to go beyond
What You Will Do:
The focus of this team is to manage and resolve technical issues for PW1100GJM hardware in order to ensure engine safety and to maintain competitive advantage relative to operational parameters such as Delays and Cancellations (D&Cs) InFlightShutDown (IFSD) rate reduction of operator maintenance burden etc.
You will coordinate closely with various P&W engineering groups P&W Customer Programs & P&W field offices to support technical issues and monitor our growing fleet of Airbus A320/21 NEO aircraft powered by the PW1100GJM engines.
Working directly with airlines worldwide to help them resolve technical issues relative to the operation and performance of the PW1100GJM engine
Working closely with field offices customer support engineering and performance to support investigations and/or questions from the field.
Analyzing PW1100GJM operational events to resolve root cause utilizing Digital Flight Data Recorder (DFDR) data fault messages and fault codes along with airframe generated reports such as the Post Flight Report (PFR) and various Gas Path Advisory (GPA) reports
Providing problem solving advice to airlines around the world through usage of the PW1100GJM Troubleshooting Manual (TSM) and the Aircraft Maintenance Manual (AMM).
Monitoring the fleet to identify potential emerging issues relating to engine control and the Electronic Engine Control (EEC) to advise management accordingly.
Ensuring prompt investigation closure for engine operational events. Provide closure reports to the customer airframer and authorities in a timely manner when required.
Identifying and incorporating improvements to the TSM based on lessons learned and customer feedback.
Providing technical material and/or onsite support for regional forums and conferences.
Supporting ontime delivery of key metrics for EagleNet case closures FAA reporting and event investigation reports.
10% Travel
Qualifications You Must Have
A Bachelor of Science in Engineering with a minimum 5 years relevant experience or An Advanced Degree in a related field and minimum of 3 years experience.
Must be a U.S. person/permanent resident Green Card holder
Qualifications We Prefer
Engineering experience with gas turbine engines.
Demonstrated ability to manage multiple activities.
What We Offer:
Relocation Package
Benefits
Learn More & Apply Now!
What is my role type In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment. This role is:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. This means that responsibilities of the job need to be performed onsite on a regular basis.
Remote: Employees who are working in Remote roles will work primarily offsite (from home). Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.
The salary range for this role is 82000 USD 164000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance shortterm disability longterm disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collectivebargaining agreement.Hired applicants may be eligible for annual shortterm and/or longterm incentive compensation programs depending on the level of the position and whether or not it is covered by a collectivebargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.This role is a role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
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Employment Type
Full-Time
