Field Application Specialist - Remote - Texas/Oklahoma/Arkansas Region
Field Application Specialist - Remote - Texas/Oklahoma/Arkansas Region
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Job Description
As the Field Application Scientist for the Texas / Oklahoma / Arkansas region you will provide product expertise application knowledge and technical support along each step of thecustomers process primarily for the Incucyte product line. You will actively participate in the sales process by ensuring appropriate product positioning leading product demonstrations and (most importantly) helping support customers via training and troubleshooting after the sale.
What you will accomplish together with us:
- Support the Sales organization in placing Incucyte instruments and reagents through product presentations demonstrations and application reviews.
- Assist customers immediately after the sale with instrument and application training and provide ongoing periodic capability updates application support retraining and troubleshooting.
- Provide appropriate feedback and VOC to the Marketing and Product management teams to assist with product improvements and future development.
- Support the Quality Department in the quality complaint process by troubleshooting and analyzing customer processes for investigation and resolution.
- Report to the manager and other appropriate personnel on the competitive landscape encountered in the field.
- Domestic travel 3050%
What will convince us:
- Bachelors degree in Biology Bioengineering Chemistry or Biochemistry
- 2 years experience with Fluorescence Microscopy and eukaryotic cell culture
- Previous product and/or application support experience
- Excellent communication skills and superior presentation skills
- Ability to lift 49.9 pounds on a semiregular basis
- Valid US drivers license
We Value:
- PhD or Masters
- Experience with Incucyte
- High emotional intelligence
- Ability to interact at various levels (Management Development Sales Technical Service EndUsers)
- Proficient in Windowsbased software packages including Word Excel PowerPoint and Outlook.
- In the absence of prior application support experience please highlight any prior customerfacing and/or customerservice experience.
- Identification with our core values: Sustainability Openness Enjoyment
What We Offer
As a growing global life science company with our stock listed on the German DAX and TecDAX Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring leadership programs internal seminar offerings
Worklife Balance: Paid vacation sick time corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding including a virtual online platform
Welcoming Culture: Mutual support team spirit and international collaboration; communities on numerous topics such as Coaching Agile Working and a Businesswomens Network
Health & Well Being: Wide selection of health and wellbeing support such as a variety of medical plans to choose from dental vision EAP and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.
Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA FSA (dependent care & healthcare spending) Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance AD&D EAP Family Planning & Womens Health Health Advocate
Additional/Optional: Supplemental Life Insurance (employee spouse & dependents) Legal Services LTD & STD Critical Illness Insurance Student Loan Tuition Refinance Service
Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race color religion sex national origin age protected veteran status disability or based on status in any other protected group of class.
Please view equal employment opportunity posters provided by OFCCP here.
For Residents of California please review;
CA Privacy Notice for Employees
#LIremote
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into realworld medicine faster so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.
We look forward to receiving your application.
you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by email at
Sartorius is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race color religion gender sexual orientation gender identity national origin age protected veteran status or disability status.
All employment decisions are based on valid jobrelated requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1 ext 8330 or via email at
About Sartorius
Sartorius is part of the solution in the fight against cancer dementia and many other diseases. Our technologies help translate scientific discoveries into realworld medicine faster so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution. We are looking forward to receiving your application.
Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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