Senior UX Content Designer
Senior UX Content Designer
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Salary Not Disclosed
1 Vacancy
Job Description
Job Overview:
Were looking for a and highly collaborative Staff Content Designer to elevate the quality and clarity of our inproduct content experiences. In this seniorlevel role youll execute content strategy and design for key product and platform areas from inapp enablement and UI copy to technical documentation and release notes.
Youll work closely with product managers designers engineers and other content curators to create cohesive helpful and usercentered content that empowers our users and drives product adoption. You bring a strong point of view on how language shapes user experiences and youre excited to lead content thinking at both the systems and feature levels.
Requirements:
- 8 years of experience in UX writing content design or product content strategy ideally within complex or technical product environments.
- A portfolio that showcases exceptional writing business impact and systemslevel content work across web or software applications.
- Experience designing for enterprise or B2B platforms is a strong plus.
- Ability to distill complex concepts into simple approachable language.
- Comfortable collaborating crossfunctionally and presenting work to stakeholders at all levels.
- Familiarity with design tools (like Figma) and content design workflows
- Familiarity with GitHub Markdown Jira and Content Management Systems (CMS).
- Bonus: Experience working on inapp education or enablement platforms such as Pendo WalkMe or Appcues.
Responsibilities:
- Develop and Deliver Content Strategy: Execute against the organizations content through execution across multiple touch pointsinterface content onboarding flows inapp help tooltips and release notes.
- Design with Words: Craft concise consistent and conversational UI copy that guides users through complex tasks with clarity and ease.
- Partner Deeply: Collaborate with designers PMs and engineers throughout the product development lifecycle to ensure language is tightly integrated into the overall user experience.
- Drive Enablement: Develop inproduct enablement content that supports user success and drives adoption including walkthroughs contextual help and microlearning moments.
- Document & Communicate: Own the creation of product documentation and release notes in partnership with Product and UX and UX Content teams teams.
- Champion Consistency: Help evolve and maintain a productwide content system that supports clarity inclusivity and usability at scale.
- Mentor & Lead: Provide guidance to other content and design peers and help grow content design maturity across the organization.
- Transform Content Experience: Usher in the newera of AIauthored and consumed content experience.
- Design Frameworks and SDLC: Master iterative delivery of content against roadmaps and content backlog in lockstep with SDLC alongside product delivery teams while leveraging key design frameworks to bring projects from discovery to delivery.
Why Youll Love This Role
- Lead and shape how users understand and interact with complex products.
- Influence product adoption and usability through smart strategic content.
- Be part of a hightrust team that values craft autonomy and impact.
- Help define and grow the content design function across the organization.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin disability protected veteran status or any other status protected by applicable national federal state or local law.
Required Experience:
Senior IC
Employment Type
Full-Time
