Overnight Assistant Manager
Overnight Assistant Manager
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Job Description
Why Homes Alive Pets
This isnt your average pet store. Youll feel it when you walk through our door. Its more than beautifullydesigned locations and friendly staff its a belief in a higher standard for pet care. Our stores are community hubs somewhere to come and share an experience with your pet.
Youll immediately notice a refreshing shopping experience at Homes Alive because we take a brandagnostic knowledgeoverupselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas our teams attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.
Our mission is to add value to every life. When we say every life we include guests and their pets. Employees and coworkers. Brand reps and vendors. Even our communities.
There is life all around us and it is our mission to add value qualitatively and quantitatively. In the qualitative sense it is our mission to elevate every life as important and worthwhile. In the quantitative sense and in the context of our business it is also our mission to add value discounts and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.
Job Title
Overnight Assistant Manager
Direct Report
Store Manager
Department
Store Operations
Location
2024 Harvey Ave Kelowna BC V1Y 8J8
Summary
The Overnight Assistant Manager supports the Store Manager in managing the operations and performance of their designated Homes Alive Pets store. The Overnight Assistant Manager is responsible for helping coach team members ensuring that the customer experience is optimal and stepping in where they are needed.
To achieve success as an Overnight Assistant Manager you should possess experience and knowledge in customer service staffing and managing inventory.
Qualifications
- 2 years of experience in retail grocery or restaurant.
- Possessing management experience is an asset.
Core Competencies
- Demonstrated leadership. Ability to coach and develop people to succeed and flourish in their roles.
- Strong business acumen. To know how to grow and develop the business by effective prioritization and critical thinking.
- Resilience. Ability to remain calm and navigate through high stress situations.
Behaviour & Skills
- Excellent time management & organization
- Excellent attention to detail
- Excellent teamwork & collaborative abilities
- Excellent customer service
- Experience management of inventory & merchandising
- Trustworthy & positive attitude
- Possess a Class 5 Drivers License
Job Responsibilities
Top Priorities
- Overseeing store staff and properly delegating responsibilities.
- Ensuring high quality presentation of floor inventory including making sure that product is organized and fully stocked.
- Maintain customer service excellence in every aspect of the store including store appearance staffcustomer interactions display of merchandise product placement story layout and selling procedures.
General Responsibilities
- Ensuring high quality presentation of floor inventory including making sure that product is organized and fully stocked.
- Recording inventory shrinkage and completing writeoff documentation.
- Managing customer returns and submitting credits to head office.
- Overseeing accuracy in sales tags signage and promotions.
- Performing annual store inventory reviews.
- Other reasonable duties as identified by the Store Manger.
A Day in the Life of an Overnight Assistant Manager
Each day as an Overnight Assistant Manager will be dynamic and unique. A typical day will begin with you opening the store and checking in with the staff to make sure that everything is running smoothly. Next you will likely spend some time reviewing inventory levels making sure that the store has sufficient inventory and that every shelf is fully stocked. Throughout the day you will also spend time assisting customers answering questions and helping address any concerns they may have. You may also need oversee training a new staff member.
Schedule
- Fulltime (40 hrs/week)
- Overnight; 10 PM 6 AM
Compensation
- $$2224. Wage commensurate with experience.
Benefits.
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care
Required Experience:
Manager
Employment Type
Full Time
