Data Analyst

Version: 1.0

Updated on: 14/02/2024

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JOB TITLE: Data Analyst

DIVISION: GCoE Business Enablement

LOCATION: Bangalore or Pune Office

JOB FUNCTION: JOB FAMILY:

REPORTS TO

(Title of Immediate Supervisor): Navin Tucker DATE WRITTEN: Click here to enter a date.

REVISION DATE:

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ATTACH A CURRENT AND PROPOSED ORGANIZATIONAL CHART TO THIS JOB DESCRIPTION

About Gallagher:

As a global insurance brokerage Gallagher seeks to provide the best service to its customers.

The Gallagher Center of Excellence is a crucial component of our ability to provide industryleading quality and customer service helping our global teams serve our end customers better meet regulatory requirements and improve speed to market. The Gallagher Center of Excellence (GCoE) supports various divisions of Gallagher providing premier service to our customers around the globe. The GCOE has grown into a team of approximately 12000 employees across seven locations Kolhapur Mumbai Cochin Chandigarh Shimoga Bengaluru and Pune providing reliable fast and highquality support to field staff.

Working at GCoE gives you the opportunity to join a growing global organization. We offer our employees an unmatched professional environment to use their skills improve their knowledge and deliver tangible results.

At Gallagher we want to empower you to make a difference take control and make an impact.

Gallagher believes that all persons are entitled to equality in our employment opportunities.

Position Summary:

Gallagher Center of Excellence is seeking to hire a Data Analytics professional for the GCoE Business Enablement vertical. You will be responsible for analyzing complex data sets to provide actionable insights that drive business decisions. You will manage the collection processing and analysis of data to support strategic initiatives and improve operational efficiency. We are looking for someone who is very strong in MS Excel and Access possesses good communication skills and has a keen attention to detail. Exposure to advanced analytics tools data visualization techniques and predictive modeling is a definite plus. Your role will involve driving data excellence and innovation. Additionally you will be responsible for fostering a culture of collaboration continuous improvement and customer focus within the analytics team. You will interact with team members located in various regions across the globe.

ESSENTIAL RESPONSIBILITIES:

Describe the essential responsibilities in order of importance: Begin each responsibility with an action verb.

Importance Major Action and Support Actions

1. Data Verification: Review and verify data submissions from clients to ensure accuracy and completeness. Identify and resolve any discrepancies or errors in the data.

2. Client Interaction: Communicate effectively with clients to follow up on data submissions clarify any issues and ensure timely and accurate data delivery.

3. Data Entry: Accurately input individual data submissions into overall Excel or Access databases maintaining organized and uptodate records.

4. Database Management: Assist in the maintenance and updating of databases to ensure data integrity and accessibility.

5. Reporting: Generate reports as needed to support data analysis and decisionmaking processes.

6. Collaboration: Work closely with other team members and departments to ensure seamless data management and support organizational goals.

7. Data Analysis: Analyze complex data sets to extract meaningful insights and trends that inform business strategies.

8. Process Improvement: Identify opportunities for process improvements and implement solutions to enhance data accuracy and efficiency.

9. Training and Development: Participate in training sessions to enhance skills in data analytics tools and methodologies.

10. Documentation: Maintain comprehensive documentation of data processes and procedures to ensure consistency and transparency.

All other duties as assigned.

Job Scope (Check One):

Country Multiple Countries Region Americas LATAM UK/EMEA APAC) Global

COMPETENCIES (OPTIONAL)

Competency Description

Analytical Thinking Ability to systematically and logically break down complex data sets to extract actionable insights and inform business decisions.

Attention to Detail Strong focus on accuracy and thoroughness in reviewing data submissions identifying discrepancies and maintaining organized records.

Communication Skills Proficient in conveying information clearly and effectively to clients and team members ensuring mutual understanding and timely data delivery.

Technical Proficiency Expertise in using MS Excel and Access for data entry analysis and database management with a willingness to learn additional analytics tools.

Version: 1.0

Updated on: 14/02/2024

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ProblemSolving Capability to identify issues within data sets and implement effective solutions to resolve discrepancies and improve data processes.

Collaboration Ability to work effectively with team members and departments to achieve common goals and ensure seamless data management.

Process Improvement Aptitude for identifying opportunities to enhance data accuracy and efficiency and implementing innovative solutions.

Adaptability Flexibility to adjust to changing priorities and new challenges in a dynamic work environment.

Customer Focus Commitment to understanding and meeting the needs of clients and stakeholders ensuring highquality service delivery.

Organizational Skills Strong ability to manage multiple tasks and priorities maintaining organized and uptodate records and documentation.

EDUCATION AND EXPERIENCE (Compensation will fill in with the appropriate degree/education from career level guides. Please list any preferred information):

Minimum Required Degree: Bachelor's degree in a relevant field such as Data Science Statistics Mathematics Computer Science Information Technology or a related discipline.

Preferred Degree: Master’s degree in data science Statistics Business Analytics Computer Science or a related field. Advanced degrees can provide deeper expertise and a competitive edge in the field.

Certificate(s)/Special Training:

o Certified Analytics Professional (CAP): A widely recognized certification that demonstrates expertise in the analytics process.

o Microsoft Certified: Data Analyst Associate: Validates skills in using MS Access Power BI to maximize the value of data assets.

o Google Data Analytics Professional Certificate: Provides foundational skills in data cleaning analysis and visualization.

Experience Career Level Guide)

o 37 years of experience in data analytics or a related field.

Proficiency in data analysis statistical methods and data visualization tools such as Tableau or Power BI.

o Experience in managing databases and conducting complex data analyses.

o Advanced expertise in data modeling predictive analytics and machine learning techniques.

o Proven track record of leading datadriven projects and providing strategic insights to support business decisions.

o Experience in managing teams developing analytics strategies and driving innovation in data processes. o Strong ability to communicate insights to executive stakeholders and influence decisionmaking.

KNOWLEDGE SKILLS AND ABILITY:

(List the MINIMUM knowledge skills and ability required to perform the essential functions of the position):

Knowledge’s

o Understanding of data analysis methodologies and statistical techniques.

o Familiarity with SQL Excel Access and data visualization tools like Tableau or Power BI.

Skills:

o Proficiency in MS Excel and basic programming in Python or R.

o Strong analytical problemsolving and communication skills.

o Attention to detail for ensuring data accuracy.

Ability:

o Work independently and collaboratively in a team.

o Manage multiple tasks and prioritize effectively.

o Adapt to new tools and technologies.

o Maintain organized and accurate data record

Remarks

This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home as required to accomplish their role.

Additional duties not included on this job description may be assigned by management at any time based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise this job description does not alter the atwill nature of employment at the Company.

The Company may review and update this job description from time to time as deemed necessary or appropriate in its sole discretion.

LEADERSHIP/SUPERVISORY (Career Band):

Individual Contributor Support Individual Contributor Professional Technician

Manager (Project/Program) Manager (of People) Executive

Revenue Producing Professional Revenue Producing Manager (of People)

CAREER LEVEL: (Compensation)

TRAVEL REQUIREMENTS: Not Applicable or:

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