Administrative Specialist II - East Campus
Administrative Specialist II - East Campus
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Administrative Specialist II
Oversee McTrans software marketing and sales operations including developing strategies to create new products plans membership pricing discounts etc. Analyze customer information and logs to get insights into the market and expand the customer base.
Supervise sales staff and provide the support needed. Provide updates on sales and revenue to the McTrans director. This position is responsible for handling unhappy and dissatisfied customers to ensure the continuation of business in the future.
Provide customer service to current and potential McTrans customers. Answer phone calls and emails. Process orders add and edit customer information in the online store generate and provide invoices to customers and activate software registrations.
Contact customers with their subscriptions due and try to sell our subscription services and follow up on their payments. Take technical support tickets and redirect them to appropriate McTrans personnel.
Provide assistance with McTrans marketing efforts including performing outreach to the customers and collecting their feedback about our products and services.
Process checks log checks in the spreadsheet post checks for accounts payable and make notes of check numbers corresponding to orders. Process documents necessary to correct any errors that are discovered in the monthly reconciliation process. Ensure that corrections are completed accurately. Participate and monitor McTrans webinar activities as necessary.
Other duties as assigned by the McTrans Director.
$50000$65000; commensurate with qualifications and experience
Bachelors degree and three years of relevant experience; or an equivalent combination of education and experience.
General accounts transaction experience
Experience working in software (online tools offline tools or desktop tools) marketing and sales.
Ability to interact cordially with customers and staff (primarily administrative staff as well as the director)
Working knowledge of UF policies and procedures
Working knowledge of UF purchasing procedures and guidelines
Ability to function under stressful circumstances and determine priorities to meet required deadlines.
In order to be considered for this position you must upload a cover letter and resume with application.
This is a timelimited position
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
This requisition is being reposted current applicants need not reapply.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
