Security Officer (Full Time)

A Security Officer I is responsible for providing services that seek to create a safe and secure environment for the hospital community. The Security Officer undertakes activities designed to identify deter abate or correct situations; both routine and emergent that are within the scope of responsibility for the department as they occur on hospital owned or controlled property.

At UnityPoint Health you matter. Were proud to be recognized as a Top 150 Place to Work in Healthcare by Beckers Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities no matter what life stage youre in. Here are just a few:

• Expect paid time off parental leave 401K matching and an employee recognition program.

• Dental and health insurance paid holidays short and longterm disability and more. We even offer pet insurance for your fourlegged family members.

• Early access to earned wages with Daily Pay tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected we honor the ways people are unique and embrace what brings us together.

And we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

The Security Officer I is to provide a safe and secure environment for all of UnityPoint HealthJRMC Hospital properties. Provide input in developing security procedures which address the day to day physical security needs of the hospital. Demonstrates initiative to improve quality and customer service by striving to exceed customer expectations; good public relations skills including listening providing clear explanations accurate directions displays a helpful attitude and answers questions in a cheerful professional manner. Builds and maintains professional customer relations with patients visitors staff and physicians. Work closely with and maintain good relationships with outside law enforcement agencies. Patrols the campus grounds and buildings on foot or on mobile patrol in all weather and climate conditions. Monitors persons accessing JRMC property and buildings to determine whether they are present for legitimate reasons. Communicates daily security onduty activity to the Emergency Communications Center (ECC) for proper documentation. May be required to work as a dispatcher in the ECC if needed. Responds to emergency and routine requests for service. Documents relevant incidents conducts investigations as appropriate monitors security cameras and other equipment as directed. Successful completion of these duties on a regular basis contributes to the UnityPoint Health JRMC Hospital goal of quality patient care helping to provide for a safe and secure environment for patients visitors and staff. Must maintain complete confidentiality of patient/hospital information.

• Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.
• Demonstrates ability to meet business needs of department with regular reliable attendance.
• Employee maintains current licenses and/or certifications required for the position.
• Practices and reflects knowledge of HIPAA TJC DNV OSHA and other federal/state regulatory agencies guiding healthcare.
• Completes all annual education and competency requirements within the calendar year.
• Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.
  

QUALIFICATIONS:

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.

Education:

High School Diploma / GED

Criminal Justice/Law Enforcement Degree

Experience:

Security Officer Experience

Healthcare Security Experience

Law Enforcement background

License(s)/Certification(s):

Valid drivers license when driving any vehicle for workrelated reasons.

Knowledge/Skills/Abilities:

Writes reads comprehends and speaks fluent English

Must possess excellent communication skills

Must be able to work with all customers (associates patients physicians public)

Must be able to perform duties in a multitask environment with multiple priorities.

Must be able to communicate effectively with people of diverse professional educational cultural and lifestyle backgrounds.

Knowledge of applicable federal state and local laws/regulations

Knowledge of Federal Communications guidelines regarding radio traffic etiquette.