Public Services Associate
Public Services Associate
Posted on :
03-05-2025
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1 Vacancy
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Job Description
45% Reference Services and Support
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
MF 85
Contact Information to Applicants
Tonia Morgan
Position Overview
The University of Kansas Libraries seeks a dedicated team player to join the Public Services unit at Kenneth Spencer Research Library. Spencer Research Library is the home of remarkable and varied collections of rare and unique materials. The Public Services Associate plays a vital role in creating and maintaining a welcoming accessible helpful and comfortable atmosphere for visitors that is also a secure environment for the handling of collection materials. Specifically the Public Services Associate works closely with Public Services colleagues and other coworkers at Spencer Research Library to support key publicfacing functions including reference instruction and outreach. The ideal candidate is a highlycollaborative userfocused individual who thrives in a team environment. This position reports to the Head of Public Services. Some work on Saturdays during the spring and fall semester is required.
KUs excellence is a result of the rich tapestry of experiences perspectives and backgrounds of our faculty staff students and colleagues from across our nation and the globe. At KU we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each others success. We foster a culture of care where each person is seen heard and valued. When people feel a true sense of belonging we believe they are better able to reach their full potential and achieve remarkable things.
Additional Candidate Instruction
Applicants should attach a cover letter resume/CV and contact information for three professional references (including at least one previous or current supervisor) to this online application. Please use your cover letter to address how you meet the required and preferred qualifications. An online application must be completed to be considered for this position.
Application review begins Monday May 12th. To ensure consideration please apply no later than Sunday May 11th.
- Develops indepth knowledge of the librarys collections practices and services.
- Provides excellent service to users in regular rotation in Spencers Reading Room.
- Works individually with scholars students and other researchers through reference consultations.
- Communicates explains and enforces library material use policies and procedures.
- Assists library users with a range of information technology including computer workstations scanners laptops microform readers and associated software.
- Assists the Reference Coordinator and other Spencer colleagues with answering remote reference queries.
- Assists the Reference Coordinator with fulfilling reproduction requests.
- Coordinates with Spencer colleagues to manage Spencers three classrooms by ensuring each space is appropriately set up for classes tours and meetings and overseeing the operation of computers and audiovisual equipment.
- Assists and collaborates with curators and the Head of Public Services in setting up and putting away collection materials for classes tours and other events; staffing events; and conducting instruction sessions and large group tours.
- Assists Spencer staff members developing exhibitions by managing collection materials and associated transactions in the librarys Aeon software.
- Creates digital versions of Spencer exhibitions using Omeka software.
- Updates daily schedules for student assistants when the Administrative Associate is unavailable or absent.
- Approves student timesheets when the Administrative Associate is absent.
- Assists with managing student projects especially those involving collection storage areas.
- Attends and participates in appropriate public services meetings.
- May assist with event setup and building maintenance.
- May assist with developing content for the Spencer blog and other Public Services initiatives working under the direction of the Head of Public Service and with other colleagues in Spencer and KU Libraries.
- May staff the reception desk or serve as the Reading Room page as needed.
- May participate in service and committee work within KU Libraries.
Disclaimer
The University of Kansas prohibits discrimination on the basis of race color ethnicity religion sex national origin age ancestry disability status as a veteran sexual orientation marital status parental status gender identity gender expression and genetic information in the universitys programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX Room 1082 Dole Human Development Center 1000 Sunnyside Avenue Lawrence KSTTY.
Work Schedule
MF 85
Contact Information to Applicants
Tonia Morgan
- Bachelors degree and three years of library or related experience OR high school diploma/GED and five years of library or related experience.
- Strong commitment to highquality usercentered public service as demonstrated in application materials.
- Work experience in an academic or research library.
- Knowledge of the use and proper handling of archives manuscripts rare books and photographs as demonstrated in application materials.
- Excellent analytical and problemsolving skills as evidenced in application materials.
- Experience working effectively and cooperatively as part of a team as well as independently in a changing work environment as demonstrated in application materials.
- Experience managing and completing a range of projects in a timely fashion and with a high level of accuracy as demonstrated in application materials.
- Excellent interpersonal and communication skills as demonstrated in application materials.
Position Overview
The University of Kansas Libraries seeks a dedicated team player to join the Public Services unit at Kenneth Spencer Research Library. Spencer Research Library is the home of remarkable and varied collections of rare and unique materials. The Public Services Associate plays a vital role in creating and maintaining a welcoming accessible helpful and comfortable atmosphere for visitors that is also a secure environment for the handling of collection materials. Specifically the Public Services Associate works closely with Public Services colleagues and other coworkers at Spencer Research Library to support key publicfacing functions including reference instruction and outreach. The ideal candidate is a highlycollaborative userfocused individual who thrives in a team environment. This position reports to the Head of Public Services. Some work on Saturdays during the spring and fall semester is required.
KUs excellence is a result of the rich tapestry of experiences perspectives and backgrounds of our faculty staff students and colleagues from across our nation and the globe. At KU we invest in continuous learning and growth by creating a climate where people engage in respectful dialogue and debate and support each others success. We foster a culture of care where each person is seen heard and valued. When people feel a true sense of belonging we believe they are better able to reach their full potential and achieve remarkable things.
Additional Candidate Instruction
Applicants should attach a cover letter resume/CV and contact information for three professional references (including at least one previous or current supervisor) to this online application. Please use your cover letter to address how you meet the required and preferred qualifications. An online application must be completed to be considered for this position.
Application review begins Monday May 12th. To ensure consideration please apply no later than Sunday May 11th.
Required Experience:
IC
Employment Type
Full Time
Key Skills
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