IT Services Category Expert (H/F)

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The IT Services Category Expert will work in a global and multicultural work environment
Technical and professional skills
Negotiation and influence skills
Ability to design / articulate category strategy and sourcing strategy
Broad understanding of IT evolution especially on IT Services
Deep knowledge of IT Services pricing and engagement models (IT Services metrics SLAs for
Services Fixed Price Managed Services BPOect.)
Knowledge of key IT Services contractual clauses and stakes
English Fluent in speaking and writing another European language is a plus
Soft skills
Good Communication & team work to be able to work on agile mode & across the IT buyers
community
Excellent collaboration
Strong colleagues/internal customers & business focus results orientation
Creative mindset to innovate & challenge to get competitive deals delivery
Ability to work with leadership team and Clevel management
Ability to work in constant international environment

Experience
Master Degree in Procurement or MBA level
Significant experience (> 8 years) in Procurement with at least 3 years in IT Services
Exposure to large multi country company

Major Objectives
The IT Services team Category composed of Senior Sourcing Experts is responsible for :
Setting the Group Procurement strategy for IT Services with internal stakeholders of IT
(Technology Office Product Owners Support functions all engaged with help of Sourcing
Business Partners) taking into account (whilst challenging) business needs market trends and
risks. Benefits will be delivered on a dynamic basis in terms of cost innovation service support
with the right level of risk. The strategy will anticipate and encompass key contract renewals
Challenging the needs in a constructive dialog with internal requesters
Defining the negotiation strategy and drive it while involving internal stakeholders including
AXA Senior Executives
Linking with community of AXA Entities IT Services Buyers across the Group: the IT Services
team will ensure proper links with the Entities Procurement teams(including CPOs) to develop
transparency on common work/vendors/challenges and support local projects in a pull mode
Ensuring constant market knowledge and vendors trends detecting disruption in the market
and vendor strategies in order to anticipate and mitigate risks as well as seize opportunities.

Following and developing key IT Services Vendor partnership
The scope of the role encompasses the following:
Scope is :
AXA Group Operations (GO) own IT Services needs for IT delivery (RFI RFP renewals
negotiations stakeholders management suppliers management etc.)
Global Master Services Agreements negotiations / implementation / renewals with Global IT
Services Vendorsfor the benefit of all AXA Group Entities(Accenture Capgemini Cognizant TCS
etc.)
Vendor Management for IT Services vendors
IT Services Category Management : define category strategy & implement it animate the IT
Services community with all IT Services Experts from all AXA Entities.
Key priorities of the category strategy encompass :
MSA rationalization (reduce number of MSA with global vendors and make sure Entities
engage under Group MSA)
Restructure the IT Services rates card
Review of the Global Preferred Supplier List and definition of clear KPIs for dynamic panel
management
Leverage the One AXA when synchronization opportunity arises from the consolidated
sourcing pipeline
Share regular market trends and suppliers watch incl. impact of on IT Services
category
POSITION MISSION & MAIN ACTIVITIES
Main activities
The IT Services Category Experts main responsabilities are :
Ensure upstream Procurement involvement within the IT stakeholdersthrough Sourcing Business
Partners for AXA GO or through the network of AXA Entities buyers in order to deliver value get
saving and minimize AXAs risk exposure
Proactively manage contract lifecycle: renegotiation alternative compliance etc..
Challenge the needs: the Category Expert will challenge the needs and have a dialog with
business areas to set the right conditions to optimize benefits. Levers will include recommending
alternative solutions/alternative vendors.
Run IT Services procurement project for IT delivery (RFI RFP renewals negotiations stakeholders
management suppliers management etc.)

Define negotiation strategy with internal stakeholders involve these stakeholders including AXA
Executives when driving the negotiations with vendors
Drive the contractual negotiations with vendors and internal stakeholders (Legal Compliance
Data Privacy Security Operational Resilience Risk etc.). For AXA Entities in pull mode the IT
Services Category Expert may be in support / advising mode to another AXA Entity IT Services
buyer
Provide the Procurement network Group wide with key information about the negotiated deals
being able to promote these deals to ensure AXA Entities adherence to them
Drive the development of new market opportunities (new suppliers technologies substitution
products etc.) for creating/ensuring an healthy competition between vendors for the benefits of
AXA
As may be assigned lead a Vendor Management at Group level or local AXA GO level (for a
specific vendor) ensuring relevant alignment to Vendor Management framework and managing
the relationship at the various levels including organizing Exec Review Meeting with AXA Senior
Executives
Participate to the elaboration of the strategy for the IT Services Category involving internal
stakeholders and Sourcing Business Partners
Propose and implement levers for reducing or avoiding costs through vendors competition
Actively supports the IT community in their everyday transformation