Facilities Associate Mon to Fri 800 am to 500 pm

Williams Lea is hiring for Facilities Associate for our New York City office to work Monday to Friday 8:00 am to 5:00 pm

Pay: $19.95 $21.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Shortterm & Longterm Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Additional Employee Perks and Discounts

The Facilities Associate is a member of the Williams Lea team delivering exceptional customer service at our client. Responsibilities include facilities hospitality and receptionist and other general office duties as needed.

Job duties

* denotes an essential function)

• *Provide expertise to coworkers through indirect supervision and/or guidance as required

• *Assign tasks to team members and monitor through completion

• *Prioritize and monitor workflow

• Set up and break down office meetings and events

• Perform office and workstation moves

• Assist in process improvement ideas

• *Train new employees on policies and procedures

• *Work with external vendors and other client departments as needed to coordinate work

• *Communicate with client on project or deadline issues

• *Process incoming client project requests

• Monitor office supply inventory levels and weekly inventories

• *Coordinate projects with Building Engineers to address office issues

• Monitor office event schedule and room set ups

• Maintain effective relationships with vendors

• Fill in at Facilities and Hospitality as necessary

• *Monitor areas of responsibility activities and insure quality customer service experience

• *Monitor daily reporting activities for accuracy and detail

• Troubleshoot basic equipment problems placing service calls when needed

• Handle sensitive and/or confidential documents and information

• Utilize appropriate logs for all work

• *Facilitate communication with supervisor/manager

• Use equipment and supplies in a cost efficient manner

• *Respond to calls and emails in a timely manner

Job qualifications

• High School diploma or equivalent

• Minimum of 2 years experience working in legal banking or large corporate environment in facilities property management building operations hospitality

• knowledge of facilities hospitality and/or reception with the ability to recommend options to clients

• Intermediate knowledge of power tools hand tools and/or machinery

• Ability to assemble small furniture items and hang frames on the wall (e.g. diplomas pictures as needed

• Knowledge of audio/visual equipment helpful

• Ability to manage relationships with external vendors

• Must be able to successfully navigate thru Microsoft Office applications Outlook Adobe PDF files

• Proficient computer skills

• Knowledge of webbased job submission tools (e.g. Engage) preferred

• Ability to effectively troubleshoot issues that arise

• Maintain professional demeanor and appearance at all times

• Demonstrate social awareness and the ability to exhibit professionalism

• Ability to handle sensitive and/or confidential documents and information

• Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level

• Ability to check the work of other team members to insure quality of services being provided

• Ability to make independent decisions that conform to business needs and policy

• Ability to work in a fastpaced team environment

• Attention to detail with emphasis on accuracy and quality

• Ability to prioritize work to balance multiple projects and deadlines

• Ability to meet deadlines and complete projects timely in an environment with changing priorities

• Excellent verbal and written communication skills

• Exceptional customer service skills

• Must be able to communicate and interact effectively with multifunctional and diverse backgrounds

• Ability to lift up to 40 lbs. on a regular basis

• Ability to research and seek information when needed

• Proven ability to identify process improvements

• Ability to work overtime as needed

Williams Lea is the global provider of skilled businesscritical support services to financial legal and professional services firms. We connect people processes and technology to manage documents and streamline key operational functions.

From our humble beginnings as a financial printer in London to our position today as a global outsourcing leader our business is built a strong heritage great relationships and a talented team. Our 6000 worldwide employees work onsite at clients and onshore/offshore at Williams Lea operations providing unrivalled support and helping clients transform their support operations. With revenues of over $400 million Williams Lea is backed by Advent International one of the largest global private equity investors.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drugfree workplace and performs preemployment substance abuse testing.

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