Customer Service Representative
Customer Service Representative
Posted on :
03-05-2025
Employer Active
1 Vacancy
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Job Description
Position: Customer Service Representative (Turkish)
Location: Lisbon Portugal
Employment type: Fulltime
Remuneration: Base salary.
DUTIES AND RESPONSIBILITIES:
- Provide support to Content Creators/Influencers across Social Media on Subscription Management Account Management Technical Troubleshooting and use of Marketing tools
- Perform outbound calls to ensure customers understand information
- Provide product and tool support to improve clients experience
- Identify trends and solve problems facing multiple SMB clients
REQUIREMENTS:
- Native or fluent in Turkish (C1 level) with strong proficiency in both written and spoken communication. Strong proficiency in English (B2
- The candidate must be an EU Citizen or have a valid residency card.
- Ability to work quickly and efficiently under deadline pressure
- Very good accuracy and high attention to detail
- Proven ability to work and make decisions with minimal supervision
- Proactively utilize strong problemsolving skills to deliver customerfocused solutions
- Working in a backoffice environment with customer satisfaction in mind
- Excellent written and verbal communication skills
OFFER:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Paid training
- A dynamic multilingual multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach career potential
- Relocation support with a room for candidates from abroad
To apply for this position and to explore many other exciting opportunities visit and apply through our career page:
Employment Type
Full Time
Key Skills
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